Simple Chat

Simple Chat

SA Inc.
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About

ScriptLMS is a customizable training and compliance platform, originally built for healthcare and care facilities but flexible enough for any company that needs to train staff and track completion. It's a one-time annual license — $500/year flat for up to 62 seats, or $8/seat/year beyond that — instead of a per-seat subscription like Relias. Admins build modules from info pages, videos, and ten interactive activity types (multiple choice, hotspots, matching, scenarios, and more), each unlocking in sequence so staff can't skip ahead. Built-in testing, auto-generated certificates, and a full admin audit log support compliance needs. Bring your own content — ScriptLMS is the engine, not a content library. It installs on your own hosting, so staff data stays under your control. White-label branding is available. A free 30-day trial (15 staff seats + 1 admin seat, no card required) lets you test it before buying.

About

Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Best suited for small to mid-sized organizations that need to train staff and track compliance completion — especially healthcare and care facilities such as nursing homes, assisted living communities, and skilled nursing facilities, where continuing education, certification tracking, and audit-ready records matter most. Also a fit for any company (retail, hospitality, manufacturing, professional services) that wants an affordable, self-hosted way to build and deliver its own staff training without per-seat subscription pricing.

Audience

Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$500.00/year
$500 per year for up to 62 staff accounts. Larger organizations: $8 per staff member per year for 63 or more. One annual license covers your whole organization, and inactive staff don't count toward your total. Self-hosted on your own web server, no subscription lock-in, and free updates included. Try it free for 30 days before you buy, with no credit card required. (trial supports up to 15 staff)
Free Version Supported
Free Trial Supported

Pricing

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ScriptLMS
Founded: 2026
United States
scriptlms.com

Company Information

SA Inc.
Founded: 2017
Canada
simple-chat.com

Alternatives

Alternatives

Ticketline

Ticketline

Bodanius
PushOwl

PushOwl

Brevo

Categories

Categories

Help Desk Supported

Learning Management Systems (LMS) Features

Academic / Education Not Supported
Asynchronous Learning Supported
Blended Learning Not Supported
Built-In Course Authoring Supported
Corporate / Business Supported
Customizable Supported
eCommerce Not Supported
eLearning Companies Not Supported
Gamification Supported
Learner Portal Supported
Mobile Learning Supported
Open Source Not Supported
SCORM Compliance Not Supported
Synchronous Learning Not Supported
Video Conferencing Not Supported

Integrations

ShipHero Not Supported
Shopify Not Supported
Shopify Flow Not Supported
Slack Not Supported

Integrations

ShipHero Supported
Shopify Supported
Shopify Flow Supported
Slack Supported
Claim ScriptLMS and update features and information
Claim ScriptLMS and update features and information
Claim Simple Chat and update features and information
Claim Simple Chat and update features and information