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About

ScreenBuddy is a screen recorder and video editor for Windows 10/11 (64-bit), also available for Apple silicon Mac on macOS 12+. Create tutorials, product demos and walkthroughs with automatic zoom, callout bubbles, smooth cursor effects, backgrounds, trim and speed controls, pen markup, blur and solid privacy covers, local captions and 3D camera moves. Record a display, window or area with optional microphone, supported system audio and webcam. Export MP4 or GIF locally, keep editing while rendering, or publish an unlisted shareable link. Recording, editing, captions and local export process media on your device. Sharing uploads only your chosen finished video; sign-in, subscription verification, updates and optional model downloads use the internet. Record and edit free. Exports and shareable links require USD $10/month or $60/year ($5/month billed annually). Updates are included while subscribed. Previously purchased lifetime licenses keep working.

About

Screendesk is a specialized video support platform designed primarily for customer service and technical support teams. The platform helps support teams resolve tickets faster by enabling instant screen recordings and video calls without requiring any downloads. Zero-download screen recordings & video calls integrated directly with helpdesk software Automatic technical data capture including device info, console logs, network requests AI-powered analysis to identify patterns and solutions Live screen sharing for real-time troubleshooting Seamless integration with Zendesk, Help Scout, Intercom, Freshdesk, Slack Video library to search and reuse recordings of common issues Secure sharing with privacy protection (content blurring) Chrome extension for quick browser recording Custom branding options for enterprise users Support ticket integration linking videos directly to customer issues Video editing tools with annotations and trimming capabilities

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software teams, product marketers, support and customer success teams, technical educators, solo founders and freelancers who publish product demos, tutorials and bug reports.

Audience

Customer service and technical support teams looking for an efficient video support platform to enhance troubleshooting, speed up ticket resolution, and improve team collaboration through seamless integrations with popular helpdesk systems

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$5/month (billed $60/year)
Record and edit free. Exports and shareable links require a subscription: USD $10/month or USD $60/year ($5/month billed annually). Includes unlimited local MP4 and GIF exports, shareable links, Windows and macOS access, and updates while the subscription is active. Cancel any time. Previously purchased lifetime licenses keep working.
Free Version Supported
Free Trial Not Supported

Pricing

$8/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ScreenBuddy
Founded: 2026
Canada
screenbuddy.xyz

Company Information

Screendesk
Founded: 2022
United Kingdom
screendesk.io

Alternatives

Cilevi

Cilevi

Doment Digital

Alternatives

Capture Studio

Capture Studio

Tenzen Studio
Loom

Loom

Atlassian
Skreno

Skreno

AppifyLab
Skreno

Skreno

AppifyLab
SimplyShot

SimplyShot

16motion

Categories

Screen Recording Supported

Categories

Remote Support Supported
Screen Recording Supported

Screen Recording Features

Annotations / Drawing Supported
Audio Capture Supported
Backup Not Supported
Collaboration Tools Not Supported
File Sharing Not Supported
Multi-Screen Recording Not Supported
Screen Capture Supported
Speech-to-Text Supported
Video Editing Supported
YouTube Uploading Not Supported

Integrations

Freshchat Not Supported
Freshdesk Not Supported
Help Scout Not Supported
Intercom Not Supported
Zendesk Not Supported

Integrations

Freshchat Supported
Freshdesk Supported
Help Scout Supported
Intercom Supported
Zendesk Supported
Claim ScreenBuddy and update features and information
Claim ScreenBuddy and update features and information
Claim Screendesk and update features and information
Claim Screendesk and update features and information