Related Products
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About
ScreenBuddy is a screen recorder and video editor for Windows 10/11 (64-bit), also available for Apple silicon Mac on macOS 12+.
Create tutorials, product demos and walkthroughs with automatic zoom, callout bubbles, smooth cursor effects, backgrounds, trim and speed controls, pen markup, blur and solid privacy covers, local captions and 3D camera moves. Record a display, window or area with optional microphone, supported system audio and webcam. Export MP4 or GIF locally, keep editing while rendering, or publish an unlisted shareable link.
Recording, editing, captions and local export process media on your device. Sharing uploads only your chosen finished video; sign-in, subscription verification, updates and optional model downloads use the internet.
Record and edit free. Exports and shareable links require USD $10/month or $60/year ($5/month billed annually). Updates are included while subscribed. Previously purchased lifetime licenses keep working.
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About
Screendesk is a specialized video support platform designed primarily for customer service and technical support teams. The platform helps support teams resolve tickets faster by enabling instant screen recordings and video calls without requiring any downloads.
Zero-download screen recordings & video calls integrated directly with helpdesk software
Automatic technical data capture including device info, console logs, network requests
AI-powered analysis to identify patterns and solutions
Live screen sharing for real-time troubleshooting
Seamless integration with Zendesk, Help Scout, Intercom, Freshdesk, Slack
Video library to search and reuse recordings of common issues
Secure sharing with privacy protection (content blurring)
Chrome extension for quick browser recording
Custom branding options for enterprise users
Support ticket integration linking videos directly to customer issues
Video editing tools with annotations and trimming capabilities
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Software teams, product marketers, support and customer success teams, technical educators, solo founders and freelancers who publish product demos, tutorials and bug reports.
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Audience
Customer service and technical support teams looking for an efficient video support platform to enhance troubleshooting, speed up ticket resolution, and improve team collaboration through seamless integrations with popular helpdesk systems
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$5/month (billed $60/year)
Record and edit free. Exports and shareable links require a subscription: USD $10/month or USD $60/year ($5/month billed annually). Includes unlimited local MP4 and GIF exports, shareable links, Windows and macOS access, and updates while the subscription is active. Cancel any time. Previously purchased lifetime licenses keep working.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$8/month/user
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationScreenBuddy
Founded: 2026
Canada
screenbuddy.xyz
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Company InformationScreendesk
Founded: 2022
United Kingdom
screendesk.io
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Categories |
Categories |
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Screen Recording Features
Annotations / Drawing
Supported
Audio Capture
Supported
Backup
Not Supported
Collaboration Tools
Not Supported
File Sharing
Not Supported
Multi-Screen Recording
Not Supported
Screen Capture
Supported
Speech-to-Text
Supported
Video Editing
Supported
YouTube Uploading
Not Supported
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Integrations
Freshchat
Not Supported
Freshdesk
Not Supported
Help Scout
Not Supported
Intercom
Not Supported
Zendesk
Not Supported
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Integrations
Freshchat
Supported
Freshdesk
Supported
Help Scout
Supported
Intercom
Supported
Zendesk
Supported
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