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About

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.

About

Warly is web-based warranty management software for retailers and service businesses that issue product or service warranties, including electronics, solar and energy, appliance, automotive, repair, and HVAC businesses. Staff create digital warranty passports by entering customer, product, and coverage details; each can be associated with the issuing business, terms, and a unique scannable QR code. Businesses can share warranty access through QR codes or WhatsApp, and customers can open the warranty without installing an app or creating an account. Warly keeps warranty records together with customer details and service history, with search tools for finding products and customers. A free workspace includes 25 lifetime warranty passports. The service is designed to replace paper warranty documents and provide customers with a convenient way to retrieve warranty details when needed.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations looking for an automated asset management for hardware, software, and warranty services solution

Audience

Retailers, electronics and appliance stores, repair shops and after-sales teams issuing product or service warranties.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Pricing

$15/month
Free includes 25 lifetime warranties. Business is $15/month for 1,000 warranties per month. Pro is $29/month for 5,000 warranties per month and includes claims management and role-based team access. Scale is $79/month for 20,000 warranties per month and includes Advanced Reporting. Paid plans are available through contact. Eligible workspaces can try Pro free for 14 days with 50 warranties, 20 claims, and five team places.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • ScalePad responds quickly and provide all the support with out delay! Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.
  • The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.

Cons

  • At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.
  • Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com

Company Information

Warly
Lebanon
warly.app

Alternatives

Warranty Wizard

Warranty Wizard

Invarosoft

Alternatives

Evia WMS

Evia WMS

Evia Information Systems

Categories

Categories

Integrations

Atera Supported
Autotask PSA Supported
Auvik Supported
Barracuda Cloud Supported
ConnectWise Automate Supported
ConnectWise PSA Supported
Datto SIRIS Supported
Datto Workplace Supported
IT Glue Supported
ManageEngine Endpoint Central Supported
MyGlue Supported
N-able N‑central Supported
Neo Agent Supported
N‑able N-sight RMM Supported
Panorama9 Supported
RG System Supported
ScalePad Cognition360 Supported
ScalePad Lifecycle Insights Supported
ServiceNow Supported
Vorex Supported

Integrations

Atera Not Supported
Autotask PSA Not Supported
Auvik Not Supported
Barracuda Cloud Not Supported
ConnectWise Automate Not Supported
ConnectWise PSA Not Supported
Datto SIRIS Not Supported
Datto Workplace Not Supported
IT Glue Not Supported
ManageEngine Endpoint Central Not Supported
MyGlue Not Supported
N-able N‑central Not Supported
Neo Agent Not Supported
N‑able N-sight RMM Not Supported
Panorama9 Not Supported
RG System Not Supported
ScalePad Cognition360 Not Supported
ScalePad Lifecycle Insights Not Supported
ServiceNow Not Supported
Vorex Not Supported
Claim ScalePad and update features and information
Claim ScalePad and update features and information
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