ServiceTeam ITAM

ServiceTeam ITAM

Provance Technologies
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About

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.

About

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan and manage IT hardware, contracts, and software assets cost-effectively. Leave spreadsheets behind and get control and insight into both active and inactive assets to support effective onboarding and offboarding, crisis management, security risks, financial analysis, budgeting and operational planning. And by having visibility and control of your assets throughout their entire lifecycle—from request to disposal—you’ll optimize asset use, reduce costs and guarantee your enterprise gets the full value of its technology investments.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations looking for an automated asset management for hardware, software, and warranty services solution

Audience

Microsoft-centric customers, partners and MSPS

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Pricing

$5000/year per organization
Please see our website for more information.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • ScalePad responds quickly and provide all the support with out delay! Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.
  • The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.

Cons

  • At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.
  • Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com

Company Information

Provance Technologies
Founded: 1997
Canada
www.provance.com

Alternatives

Warranty Wizard

Warranty Wizard

Invarosoft

Alternatives

Categories

Categories

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Integrations

Atera Supported
Autotask PSA Supported
Auvik Supported
Barracuda Cloud Supported
Cisco Meraki Supported
ConnectWise Automate Supported
ConnectWise PSA Supported
IT Glue Supported
LogMeIn Central Supported
ManageEngine Endpoint Central Supported
Neo Agent Supported
NinjaOne Supported
RG System Supported
RangerMSP Supported
RepairShopr Supported
ScalePad Backup Radar Supported
ScalePad Cognition360 Supported
ServiceNow Supported
Syncro Supported
Vorex Supported

Integrations

Atera Not Supported
Autotask PSA Not Supported
Auvik Not Supported
Barracuda Cloud Not Supported
Cisco Meraki Not Supported
ConnectWise Automate Not Supported
ConnectWise PSA Not Supported
IT Glue Not Supported
LogMeIn Central Not Supported
ManageEngine Endpoint Central Not Supported
Neo Agent Not Supported
NinjaOne Not Supported
RG System Not Supported
RangerMSP Not Supported
RepairShopr Not Supported
ScalePad Backup Radar Not Supported
ScalePad Cognition360 Not Supported
ServiceNow Not Supported
Syncro Not Supported
Vorex Not Supported
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