WeChat

WeChat

Tencent
4.3 out of 5 stars
Saysimple WeChat

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Saysimple:

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
WeChat:

About

Whether you want to send messages or share photos and videos, you can chat freely through WeChat. Wherever you go, you can immediately get in touch with the people you care about using WeChat. Search and add friends directly via WeChat ID or mobile number. Start chatting once your friend request has been accepted. On Moments, you can share your life's favorite experiences using photos or videos with your friends, and also see your friends' Moments at any time. Let's share on Moments! Get face-to-face with your friends and family instantly via WeChat. WeChat allows you make free video and voice calls no matter where you are with one friend or a group of friends. If you're unable to express your feelings in words, then send a sticker to make your chats more fun. Designed by talented artists around the globe, WeChat's Sticker Gallery offers users free downloads and sending of countless fun stickers. Come and select your favorite stickers to chat with your friends!
Saysimple:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
WeChat:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Saysimple:

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
WeChat:

Audience

Anyone who wants to chat, social network, or pay through the WeChat app
Saysimple:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
WeChat:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Saysimple:

API

Offers API Supported
WeChat:

API

Offers API Not Supported
Saysimple:

Screenshots and Videos

WeChat:

Screenshots and Videos

Saysimple:

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported
WeChat:

Pricing

Free
Free Version Supported
Free Trial Not Supported
Saysimple:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
WeChat:

Reviews/Ratings

Overall 4.3 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5
WeChat:

Pros & Cons from Real Users

Pros

  • It offers Intuitive design and features for communication. It has multi-platform support, which makes it easy to connect with mobile and desktop. It also offers a file-sharing option.
  • (+) Multi-application, mini-apps, and support to many features is a definite plus. (+) Easy to use and very interactive interface. (+) Integration with various other businesses. (+) Easy to setup.
  • I use WeChat to communicate with classmates in some culture clubs at university. I prefer FB Messenger groups to WeChat groups though, because I find that WeChat makes my older Android phone laggy. It's pretty cool how WeChat had payment options and miniapps long before most western messaging apps though.

Cons

  • It worked great for me. Nothing to share about the con.
  • (-) Not as fast as regular communication applications. (-) Privacy is not up to the mark. (-) Improvements on the collaboration interface.
  • Makes phone laggy, is memory intensive, can make phone hot to the touch after ~10 min of calling someone via WeChat. Supposedly is monitored by the Chinese government.
Saysimple:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
WeChat:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Saysimple:

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com
WeChat:

Company Information

Tencent
Founded: 1998
China
wechat.com
Saysimple:

Alternatives

WeChat:

Alternatives

Alipay

Alipay

Alibaba Group
Saysimple:
WhatsApp

WhatsApp

Meta
4.6 out of 5 stars
WeChat:
DingTalk

DingTalk

Alibaba
3.0 out of 5 stars
Saysimple:
Viber

Viber

Viber Media
4.0 out of 5 stars
WeChat:
Saysimple:
WeChat:
LINE

LINE

Naver
3.7 out of 5 stars
Saysimple:
Facebook Messenger

Facebook Messenger

Meta
5.0 out of 5 stars
WeChat:
Franz

Franz

1.0 out of 5 stars
Saysimple:

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported
WeChat:

Categories

Digital Wallets Supported
Live Chat Supported
Messaging Supported
Social Media Supported
Social Networking Supported
Team Chat Supported
Team Communication Supported
Telephony Supported
Saysimple:

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported
WeChat:

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Not Supported
Data Security Not Supported
Event Management Not Supported
Group Management Not Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported
Saysimple:

Integrations

Salesforce Supported
BlackBerry Hub+ Not Supported
CoRover.ai Not Supported
Elly Wallet Not Supported
Franz Not Supported
Hudini Not Supported
Insocial Supported
Invitation Maker Greeting Card Not Supported
Live Proxies Not Supported
Logto Not Supported
PayXpress Not Supported
Rebotify Not Supported
SAP Service Cloud Not Supported
SSIS Integration Toolkit Not Supported
Staple Not Supported
Tobs Not Supported
aye4fin Not Supported
erxes Not Supported
imBee Not Supported
WeChat:

Integrations

Salesforce Supported
BlackBerry Hub+ Supported
CoRover.ai Supported
Elly Wallet Supported
Franz Supported
Hudini Supported
Insocial Not Supported
Invitation Maker Greeting Card Supported
Live Proxies Supported
Logto Supported
PayXpress Supported
Rebotify Supported
SAP Service Cloud Supported
SSIS Integration Toolkit Supported
Staple Supported
Tobs Supported
aye4fin Supported
erxes Supported
imBee Supported
Saysimple:
Claim Saysimple and update features and information
Claim Saysimple and update features and information
WeChat:
Claim WeChat and update features and information
Claim WeChat and update features and information