Saysimple vs. WeChat Comparison


Saysimple	WeChat Tencent	+	+
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About Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management	About Whether you want to send messages or share photos and videos, you can chat freely through WeChat. Wherever you go, you can immediately get in touch with the people you care about using WeChat. Search and add friends directly via WeChat ID or mobile number. Start chatting once your friend request has been accepted. On Moments, you can share your life's favorite experiences using photos or videos with your friends, and also see your friends' Moments at any time. Let's share on Moments! Get face-to-face with your friends and family instantly via WeChat. WeChat allows you make free video and voice calls no matter where you are with one friend or a group of friends. If you're unable to express your feelings in words, then send a sticker to make your chats more fun. Designed by talented artists around the globe, WeChat's Sticker Gallery offers users free downloads and sending of countless fun stickers. Come and select your favorite stickers to chat with your friends!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.	Audience Anyone who wants to chat, social network, or pay through the WeChat app
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €15 per user per month Flexible prices for every type of business. You can select the right plan for your team. *Billed annually Free Version Not Supported Free Trial Supported	Pricing Free Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.3 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros It offers Intuitive design and features for communication. It has multi-platform support, which makes it easy to connect with mobile and desktop. It also offers a file-sharing option. (+) Multi-application, mini-apps, and support to many features is a definite plus. (+) Easy to use and very interactive interface. (+) Integration with various other businesses. (+) Easy to setup. I use WeChat to communicate with classmates in some culture clubs at university. I prefer FB Messenger groups to WeChat groups though, because I find that WeChat makes my older Android phone laggy. It's pretty cool how WeChat had payment options and miniapps long before most western messaging apps though. Cons It worked great for me. Nothing to share about the con. (-) Not as fast as regular communication applications. (-) Privacy is not up to the mark. (-) Improvements on the collaboration interface. Makes phone laggy, is memory intensive, can make phone hot to the touch after ~10 min of calling someone via WeChat. Supposedly is monitored by the Chinese government.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Saysimple Founded: 2014 Netherlands saysimple.com	Company Information Tencent Founded: 1998 China wechat.com
Alternatives Payemoji	Alternatives Alipay Alibaba Group
WhatsApp Meta	DingTalk Alibaba
Viber Viber Media	GigaIOT
Facebook Messenger Meta	LINE Naver
Missive View All	Franz View All
Categories Customer Communications Management Supported Customer Engagement Supported Live Chat Supported Messaging Supported Team Chat Supported	Categories Digital Wallets Supported Internal Communications Supported International Calling Supported Live Chat Supported Messaging Supported Social Media Supported Social Networking Supported Team Chat Supported Team Communication Supported Telephony Supported
Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Not Supported Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Not Supported Groups / Channels Supported Payments Supported Search / Filter Not Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Show More Features Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported	Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported Messaging Features End-to-End Encryption (E2EE) Not Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Team Chat Features End-to-End Encryption (E2EE) Not Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Show More Features Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Not Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Supported Social Sharing Supported Survey Management Not Supported Telephony Supported Video Chat Supported Voice Chat Supported Social Networking Features Activity / News Feed Supported Advertising Management Not Supported Blogs Not Supported Data Security Not Supported Event Management Not Supported Group Management Not Supported Media Library Supported Privacy Options Supported Real-time Chat Supported Social Media Integration Supported Social Media Tagging Supported User Profiles Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Not Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Not Supported Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Not Supported Contact Management Not Supported Inbound Reporting Not Supported IVR / Voice Recognition Not Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported
Integrations Salesforce Supported Aimylogic Not Supported Alcméon Not Supported Buckaroo Not Supported Buda Not Supported Clienk Not Supported Elly POS Not Supported Franz Not Supported G-data Not Supported GoCrypto Not Supported Google Business Messages Supported Instagram Supported Live Proxies Not Supported Logto Not Supported NEXUS CDP Not Supported SMS-MAN Not Supported Trajaan Not Supported Twilio Supported WapiPay Not Supported Show More Integrations View All 16 Integrations	Integrations Salesforce Supported Aimylogic Supported Alcméon Supported Buckaroo Supported Buda Supported Clienk Supported Elly POS Supported Franz Supported G-data Supported GoCrypto Supported Google Business Messages Not Supported Instagram Not Supported Live Proxies Supported Logto Supported NEXUS CDP Supported SMS-MAN Supported Trajaan Supported Twilio Not Supported WapiPay Supported Show More Integrations View All 154 Integrations
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