Samson vs. mHelpDesk Comparison


Samson Samson Technologies	mHelpDesk 2.0 out of 5 stars
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Samson	mHelpDesk
		Related Products CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 4.7 out of 5 stars 5,588 Ratings Visit Website for CompanyCam WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 4.7 out of 5 stars 35 Ratings Visit Website for WERX STACK Bid Faster, Win More, and Build Smarter with STACK Takeoff & Estimate and STACK Build & Operate. From office to field, STACK speeds up your processes so you can stay competitive and eliminate uncertainty. Save time with STACK's powerful, time-saving AI features. Accelerated by AI. Driven by You. Features: - Fast, Accurate Takeoffs Powered by AI and Your Expertise - Regional Cost Data & Detailed Estimates - Streamlined Workflows & Document Control Create a free account or schedule a demo today! 4.5 out of 5 stars 1,498 Ratings Visit Website for STACK WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 4.6 out of 5 stars 67 Ratings Visit Website for WEX Field Service Management Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 4.2 out of 5 stars 39 Ratings Visit Website for Bidtracer ALMobile Get ready for AI! Ensure your field data is healthy, accurate, and ready to go. ALMobile helps streamline and consolidate your field data tracking and payroll processes to connect everyone on your project. Start tracking employee time, attendance, and project information accurately and efficiently in the field or the home office. Cut through the noise of unorganized information and scattered data, and start analyzing what’s most important with ALMobile’s unique reporting capabilities integrated with your primary accounting system. Pull real-time project and employee data that are accurate, customizable, and easy to analyze. ALMobile helps companies work smarter and faster together. Say goodbye to paper, worksheets, and relying on legacy systems to track your data. 4.3 out of 5 stars 29 Ratings Visit Website for ALMobile Visual Planning Visual Planning is more than just overseeing projects, scheduling field teams, managing production timelines, or streamlining manufacturing operations—it’s a flexible, all-in-one platform built to support a wide range of business needs. From simple task coordination to complex, multi-layered workflows, VP adapts to how you work and brings structure, visibility, and efficiency to every part of your operation. VP gives you complete visibility into your projects, teams, equipment, machines, work orders, and operations—helping you coordinate every aspect of your business with confidence. Whether you're managing job sites, dispatching field crews, or overseeing production lines, our platform keeps everything and everyone connected. 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How we're different: • Built for general contractors, owners, and land developers managing multi-project, multi-entity portfolios. • Advanced construction accounting with detailed job costing, real-time WIP reporting, and cash-flow forecasting to spot issues before they hit the P&L. • Project and field management with RFIs, subcontracts, drawings, and change orders tied directly to the budget and schedule. • Automated billing, approvals, and payroll to reduce manual entry and speed up collections. • Unlimited entities, consolidated reporting, and role-based dashboards. 4.7 out of 5 stars 409 Ratings Visit Website for Premier Construction Software HSI Donesafe HSI Donesafe is a no-code, cloud-based EHS software that simplifies safety, compliance, and risk management, transforming complex processes into user-friendly workflows. Trusted by industries worldwide, Donesafe allows organizations to track, manage, and report on essential EHS functions from one central platform. 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Samson: About The average Field Foreman spends one hour and twenty minutes dealing with paperwork for time and report management. Multiply that number by 364 days in a year, and his hourly rate ($35-$50/hr). With the Field Management module you will save 80% of the time and 90% of the cost on paperwork for all of your Project Management needs. Samson Technologies, LLC “Labor Tracking” package offers the following for construction companies that use our app in the field. This product is designed for Owners and Project Managers. Samson Technologies, LLC “Project Master” package offers the following for construction companies that use our app in the field. This product is designed for Project Managers, Assistant Project Managers, etc.	mHelpDesk: About Built for service professionals, by service professionals, mHelpDesk helps modern service pros grow their business. A top-rated field service software, mHelpDesk offers a comprehensive set of automation tools that allows businesses to manage their field technicians more efficiently, book jobs, manage work orders, invoice clients, manage billing, and get paid faster.
Samson: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	mHelpDesk: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Samson: Audience Organizations searching for a construction management platform	mHelpDesk: Audience Small and medium-sized service businesses
Samson: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	mHelpDesk: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Samson: API Offers API Not Supported	mHelpDesk: API Offers API Not Supported
Samson: Screenshots and Videos View more images or videos	mHelpDesk: Screenshots and Videos View more images or videos
Samson: Pricing $39.99 per month Free Version Not Supported Free Trial Not Supported	mHelpDesk: Pricing $99.00/month Free Version Supported Free Trial Supported
Samson: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	mHelpDesk: Reviews/Ratings Overall 2.0 / 5 ease 3.0 / 5 features 2.0 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews
	mHelpDesk: Pros & Cons from Real Users Pros The price is good. Also, it's nice to have a software that can do scheduling and invoicing, as well as send estimates. Cons The company claims it is very customizable, but we did not find the customizable features very helpful. Its customizable, but only in their contained boundaries, and it wasn't what we were needing. We've had consistent issues with our sales tax rates syncing with QB, and it has caused a lot of problems and wasted time. It's also not very user friendly, and the customer service isn't great.
Samson: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	mHelpDesk: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Samson: Company Information Samson Technologies Founded: 2017 United States samson-manage.com	mHelpDesk: Company Information mHelpDesk Founded: 2009 United States www.mhelpdesk.com
Samson: Alternatives RAKEN 4.4 out of 5 stars	mHelpDesk: Alternatives Jobber Jobber Software 4.9 out of 5 stars
Samson: Plexxis Software 5.0 out of 5 stars	mHelpDesk: ServiceTitan
Samson: SnapSuite	mHelpDesk: ReachOut Suite Fingent
Samson: Jonas Enterprise Jonas Construction Software 5.0 out of 5 stars	mHelpDesk: Call of Service
Samson: Field Complete 5.0 out of 5 stars View All	mHelpDesk: FieldAware View All
Samson: Categories Construction Management Supported Contractor Management Supported Field Service Management Supported Tradesman Job Management Supported	mHelpDesk: Categories Appliance Repair Supported Business Management Supported Cleaning Services Supported Contractor Management Supported Equipment Maintenance Supported Field Service Management Supported HVAC Supported IT Service Supported Landscape Management Supported Maintenance Management Supported Oil and Gas Supported Plumbing Supported Scheduling Supported Security System Installer Supported Service Dispatch Supported Tradesman Job Management Supported Work Order Supported Work Schedule Makers Supported
Samson: Field Service Management Features Billing & Invoicing Supported Contact Database Not Supported Contract Management Supported Customer Database Not Supported Dispatch Management Not Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Not Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Not Supported Time Clock Supported Work Order Management Supported Show More Features Construction Management Features Accounting Integration Supported Budget Tracking/Job Costing Supported Change Orders Supported Commercial Supported Contract Management Supported Contractors Not Supported CRM Supported Equipment Tracking Supported Estimating Supported Incident Reporting Supported Mobile Access Supported Offline Access Supported Residential Not Supported RFI & Submittals Supported Subcontractor Management Supported Timesheets Not Supported	mHelpDesk: Contractor Management Features Contractor Database Not Supported Insurance Tracking Not Supported License Tracking Not Supported Permit Tracking Not Supported Skills & Competencies Not Supported Task Management Supported Work Hour Tracking Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features Business Management Features Billing & Invoicing Supported CRM Not Supported Employee Management Supported Financial Management Supported Inventory Management Supported Marketing Management Not Supported Order Management Not Supported Point of Sale (POS) Not Supported Project Management Not Supported Purchasing Not Supported Scheduling Not Supported Time & Expense Tracking Supported Training Management Not Supported Vendor Management Not Supported Cleaning Services Features Billing & Invoicing Supported Client Management Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Mobile Access Supported Payroll Management Not Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Service History Tracking Supported Work Order Management Supported Equipment Maintenance Features Customer Database Supported Dispatch Management Supported Equipment Tracking Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Warranty Tracking Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported Landscape Management Features Billing & Invoicing Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Groundskeeping Supported Inventory Control Supported Irrigation Tracking Supported Job Management Supported Landscape Design Supported Mobile Access Supported Payroll Management Not Supported Plant Database Not Supported Quotes / Estimates Supported Routing Supported Scheduling & Appointments Supported Work Order Management Supported Maintenance Management Features Asset Tracking Supported Billing & Invoicing Supported Calibration Management Supported Dispatch Management Supported Inventory Control Supported Inventory Management Supported Key & Lock Management Supported Mobile Access Supported Planning Calendar Supported Predictive Maintenance Supported Preventive Maintenance Supported Purchasing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Oil and Gas Features Compliance Management Not Supported Equipment Management Supported Inventory Management Supported Job Costing Not Supported Logistics Management Not Supported Maintenance Management Not Supported Material Management Not Supported Project Management Not Supported Resource Management Not Supported Scheduling Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Not Supported Employee Scheduling Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Not Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Supported Resource Scheduling Not Supported Room Booking Management Supported Security System Installer Features Billing & Invoicing Supported Customer Management Supported Document Imaging Not Supported Inventory Management Supported Job Costing Supported Lead Management Supported Quotes / Estimates Supported Scheduling Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Work Order Features Contract Management Not Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Task Management Supported
Samson: Integrations Birdeye Not Supported Google Analytics Not Supported Google Calendar Not Supported Google Workspace Not Supported Mailchimp Not Supported PayPal Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Square Appointments Not Supported Square POS Not Supported Square Payments Not Supported Square Payroll Not Supported Square for Retail Not Supported Stripe Not Supported Twilio Not Supported WordPress Not Supported Show More Integrations	mHelpDesk: Integrations Birdeye Supported Google Analytics Supported Google Calendar Supported Google Workspace Supported Mailchimp Supported PayPal Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Square Appointments Supported Square POS Supported Square Payments Supported Square Payroll Supported Square for Retail Supported Stripe Supported Twilio Supported WordPress Supported Show More Integrations View All 17 Integrations
Samson: Claim Samson and update features and information Claim Samson and update features and information	mHelpDesk: Claim mHelpDesk and update features and information Claim mHelpDesk and update features and information