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About

Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.

About

Touch Won is a customer loyalty rewards platform for local businesses. Each participating business chooses a unique coin code that customers use to find and join that business in the Touch Won app. Businesses can offer promotional credits and rewards linked to purchases, giving customers a reason to return. The vendor portal provides a customer list and date-range activity reports, while customers use the app to collect points and redeem store rewards on later visits. The service includes games, a weekly promotional calendar strategy, and a customer attraction video and guide to help businesses introduce the program. It is designed for local operators seeking a subscription-based way to engage repeat customers, manage a business-specific customer list, and encourage return visits. A monthly subscription includes a seven-day free trial, after which it costs $79 per month.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value

Audience

Local businesses such as cafes, restaurants and shops that want repeat customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20,000 per month
Free Version Not Supported
Free Trial Supported

Pricing

$79/month
The subscription is $79 per month, with a seven-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/

Company Information

Touch Won
Founded: 2023
United States
touchwon.com

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Loyax

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Categories

Customer Loyalty Supported
Loyalty Management Supported

Categories

Customer Loyalty Supported

Integrations

Salesforce Supported
Salesforce Agentforce Marketing Supported
Salesforce Agentforce Service Supported
Tableau Supported

Integrations

Salesforce Not Supported
Salesforce Agentforce Marketing Not Supported
Salesforce Agentforce Service Not Supported
Tableau Not Supported
Claim Salesforce Loyalty Management and update features and information
Claim Salesforce Loyalty Management and update features and information
Claim Touch Won and update features and information
Claim Touch Won and update features and information