Salesforce Loyalty ManagementSalesforce
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Related Products
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About
Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.
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About
Touch Won is a customer loyalty rewards platform for local businesses. Each participating business chooses a unique coin code that customers use to find and join that business in the Touch Won app. Businesses can offer promotional credits and rewards linked to purchases, giving customers a reason to return. The vendor portal provides a customer list and date-range activity reports, while customers use the app to collect points and redeem store rewards on later visits. The service includes games, a weekly promotional calendar strategy, and a customer attraction video and guide to help businesses introduce the program. It is designed for local operators seeking a subscription-based way to engage repeat customers, manage a business-specific customer list, and encourage return visits. A monthly subscription includes a seven-day free trial, after which it costs $79 per month.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value
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Audience
Local businesses such as cafes, restaurants and shops that want repeat customers
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20,000 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$79/month
The subscription is $79 per month, with a seven-day free trial.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/
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Company InformationTouch Won
Founded: 2023
United States
touchwon.com
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Categories |
Categories |
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Integrations
Salesforce
Supported
Salesforce Agentforce Marketing
Supported
Salesforce Agentforce Service
Supported
Tableau
Supported
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Integrations
Salesforce
Not Supported
Salesforce Agentforce Marketing
Not Supported
Salesforce Agentforce Service
Not Supported
Tableau
Not Supported
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