Audience

Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value

About Salesforce Loyalty Management

Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.

Pricing

Starting Price:
$20,000 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/

Videos and Screen Captures

Salesforce Loyalty Management Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Salesforce Loyalty Management Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Loyalty Management work with?
Q: What languages does Salesforce Loyalty Management support in their product?
Q: What kind of support options does Salesforce Loyalty Management offer?
Q: What other applications or services does Salesforce Loyalty Management integrate with?
Q: What type of training does Salesforce Loyalty Management provide?
Q: Does Salesforce Loyalty Management offer a free trial?
Q: How much does Salesforce Loyalty Management cost?

Salesforce Loyalty Management Product Features

Customer Loyalty

Member Portal Not Supported
Membership Management Not Supported
Corporate Memberships Not Supported
Referral Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Rewards Management Not Supported
Loyalty Card System Not Supported
No-Card Loyalty System Not Supported
Customer Activity Tracking Not Supported
CRM Not Supported

Loyalty Management

Member Portal Not Supported
Membership Management Not Supported
Referral Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Rewards Management Not Supported
Loyalty Card System Not Supported
No-Card Loyalty System Not Supported
Customer Activity Tracking Not Supported
CRM Not Supported
White Label Not Supported