Salesforce Agentforce HealthSalesforce
|
||||||
Related Products
|
||||||
About
Agentforce Health, formerly Health Cloud, is Salesforce’s AI-first platform built specifically for healthcare organizations. It connects clinical and non-clinical data on a unified, healthcare-specific data model to create a complete patient and member view. The platform leverages pre-built and configurable AI agents to automate workflows and surface real-time insights. Health Cloud helps reduce staff burnout by streamlining administrative tasks and improving operational efficiency. It supports personalized patient engagement and accelerates time to care through intelligent automation. Interoperability features integrate EHR and third-party systems to ensure seamless data exchange. Agentforce Health empowers providers, payers, and public health agencies to deliver connected, compliant, and patient-centered care.
|
About
For over 30 years, TeleVox has enabled healthcare facilities, pharmaceutical companies, and life sciences organizations to communicate with patients to build trust, preserve care continuity, and enhance the patient experience. Our digital patient engagement solutions enable more than 10,000 healthcare provider organizations to seamlessly communicate with patients before, during, after, and in-between visits. And our offerings for pharmaceutical and life sciences companies make it possible to reach more patients with strategic disease state awareness, education, and vaccination reminders.
We help our clients connect with patients at the right time and through the most effective channels—including SMS text, phone, live chat virtual assistant, email, and postcards. The result is personalized, customizable messages that improve patient satisfaction, close care gaps, and drive revenue—all with less burden on staff members.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Agentforce Health is ideal for healthcare providers, payers, and public health organizations seeking an AI-powered CRM to unify patient data, automate workflows, and deliver personalized, compliant care at scale
|
Audience
Healthcare providers seeking a solution to improve patient communication and fulfill their engagement goals
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/healthcare/cloud/
|
Company InformationTeleVox
Founded: 1992
United States
televox.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Patient Management Features
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Patient Portal Features
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
Healthcare CRM Features
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Hospital Management Features
Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management
Patient Case Management Features
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning
|
Appointment Reminder Features
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
|
|||||
Integrations
CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Practice-Web Dental
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
|
Integrations
CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Practice-Web Dental
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
|
|||||
|
|
|