SalesForceSpeedSirma
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eGain ChateGain
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Related Products
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About
SalesForceSpeed is a real-time sales software that helps businesses to monetize their website visits from day one. The solution is based on algorithms and sophisticated web analytics, which enables in-depth monitoring of website visitors, behavioral analyses, and interaction in real-time. It provides real-time statistics of the organic and paid traffic and the lead sources. The software performs website visitors’ scoring, tracking visited web pages, and enables immediate communication with them, making it possible for sales staff to engage in fruitful conversations via chat, video chat, phone, send an individual offer, and other marketing activities. SalesForceSpeed tracks both unregistered and registered visitors, allowing merchants to instantly connect with those that are very likely to convert into sales. Ensure focus on customer conversion rather than simply driving traffic. Enable interaction with unregistered and registered visitors.
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About
eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly with the other social experience, web experience, and contact center applications in the suite. eGain Chat offers endless sales and service opportunities when combined with companion products:
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses in search of a solution to improve their sales and direct-to-consumer interaction
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Audience
Companies of all sizes seeking a tool to give real-time chat assistance to website visitors
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSirma
Founded: 1992
Bulgaria
sirma.com/products/customer-intelligence-suite/real-time-sales-software.html
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Company InformationeGain
Founded: 1997
United States
www.egain.com/products/live-chat-software/
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
1stContact.ai
Boost.ai
Majesco
NovelVox Agent Accelerator
Onsite
RadiantOne
Topline
UniAgent
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Integrations
1stContact.ai
Boost.ai
Majesco
NovelVox Agent Accelerator
Onsite
RadiantOne
Topline
UniAgent
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