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About

At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. At present, SafeDNS serves more than 4000 businesses and institutions, and tens of thousands of home users worldwide. We do: -Web content filtering. We help you block all dangerous or unwanted websites such as pornography, violence, child sexual abuse and similar categories. -Malware protection. We also have your back against malicious sites trying to breach user devices either with viruses or information theft intent. -Cloud service. Additionally, we provide you with a cloud filtering service that requires no additional hardware purchase or software installation.

About

Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses, MSPs, Educational institutions, Non-profits, public Wi-Fi owners, Telcos & ISPs

Audience

MSPs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.9/user/month
Our pricing adapts to your needs, with the total cost directly influenced by the number of users. Scale your expenses accordingly and enjoy flexible pricing that aligns with your organization's growth and budget.
Free Version
Free Trial

Pricing

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.0 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Reliable and consistent DNS-based web filtering. Easy deployment and quick setup. Simple and intuitive management interface. Integrates well with existing network infrastructure. Flexible policy control for different user groups.
  • Complete tool that is easy to install and manage. Excellent filter for malicious content and websites. We recommend it. Good cost x benefit
  • Straight forward to implement, easy to maintain and low resource for training new employees. We renew each year because the it fulfills all of our requirements for our customer base.
  • The ease of configuration, the categories and the reliability of the product are impressive, something very important is that it does not make devices slower. I could say that the product makes your network more efficient by eliminating junk traffic.
  • A very good tool for managing and inhibiting network usage generating reports Blocking by categories Defining groups and policies.

Cons

  • Reporting and analytics could be more detailed. Advanced customization options are somewhat limited. User interface could be improved for deeper policy control
  • limitation of DNS protocols in some plans premium.
  • Sometimes support can be a little slow if we email the helpdesk, but this is generally not the case.
  • The ease of configuration, the categories and the reliability of the product are impressive.
  • I use for whitelist and blacklist work perfect and very simple to use.

Pros & Cons from Real Users

Pros

  • Syncro is easy to use and works very well for my MSP. I love how the Asset and RMM is set up. It is very easy to find a pc and remote into it.
  • I enjoy using Syncro because it gets the job done quickly. I've used Ninja RMM, ConnectWise Automate, Dell Kace, SCCM, and others. I do prefer Syncro's simplicity as it does not take long to configure what I need out of it.
  • Syncro is a great way to manage my clients and computers, I utilize several of the 3rd party integrations and they all work w/o any issue. Ticketing is easy! scripting is easy and the user library usually has what I need.
  • It takes care of so many things: tickets, invoices, remote access, accounting, and a host of tools to do what I need as a network support business. The perfect solution for helping my clients, fast connections with Splashtop and the clients love being able to make their own tickets. Syncro make my whole life easier. All for the one low price no matter how many clients I have, what a deal.
  • Syncro stands out for its comprehensive feature set, seamlessly integrating a wide range of functionalities crucial for IT management, such as remote monitoring, management, and an efficient ticketing system. Its user-friendly interface is particularly beneficial, ensuring easy adaptability for our team members with varying levels of tech expertise. The reliability of the platform is exemplary, offering consistent performance with minimal downtime, which is crucial for the uninterrupted operation of our tribe's technological infrastructure. Additionally, the excellent customer support provided by Syncro is noteworthy; they offer prompt and tailored solutions, demonstrating a deep understanding of our unique needs. These aspects collectively make Syncro an invaluable asset to our IT department, significantly enhancing our operational efficiency and effectiveness.

Cons

  • When sorting Assets by company it sorts them by Z-A instead of A-Z.
  • Splashtop integration can be annoying sometimes, but that isn't Syncro's fault.
  • I do find myself having to click through multiple screens to gather information such as customer passwords and documentation. I've bypassed some of this by just keeping multiple tabs open for different parts of Syncro.
  • Sometimes it gets a little tricky when syncing my invoices with QuickBooks and I have to fix some service or item that wasn't setup right, but the ability to have the invoices synced automatically is a great time saver.
  • While Syncro provides a robust array of features and tools, one area that could see improvement is the customization of reports and dashboards. The current offerings, although comprehensive, sometimes lack the flexibility to be tailored specifically to our unique tribal needs and workflows. This limitation can lead to additional steps in data analysis and reporting, which, although not a deal-breaker, does add a layer of complexity to our IT management tasks. Enhanced customization options would greatly improve our ability to quickly extract the most relevant information and make data-driven decisions more efficiently.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SafeDNS
Founded: 2010
United States
www.safedns.com

Company Information

Syncro
Founded: 2013
United States
syncromsp.com

Alternatives

FlashStart

FlashStart

FlashStart Group Srl

Alternatives

Kaseya 365

Kaseya 365

Kaseya

Categories

Categories

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Cloud Security Features

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Web Content Filtering Features

Antivirus
Automated Blacklist
Browser-based Management Portal
Category / Keyword Filters
LDAP Integration
Multi-Language Filtering
Reporting / Analytics
Roles / Permissions
SSL Inspection
Time-based Controls
VPN Blocking
White Label
Whitelisting

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Endpoint Detection and Response (EDR) Features

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Network Access Control (NAC) Features

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

Active Directory
Axis LMS
Bitdefender GravityZone
ConnectWise ScreenConnect
Domotz
Dropbox
Google Calendar
Malwarebytes
Microsoft 365
Microsoft Teams
OpenText Core Endpoint Protection
QuickBooks Online
ScalePad
ScalePad Lifecycle Insights
Simplesat
Slack
Strategy Overview
TechSuite
Xero
n8n

Integrations

Active Directory
Axis LMS
Bitdefender GravityZone
ConnectWise ScreenConnect
Domotz
Dropbox
Google Calendar
Malwarebytes
Microsoft 365
Microsoft Teams
OpenText Core Endpoint Protection
QuickBooks Online
ScalePad
ScalePad Lifecycle Insights
Simplesat
Slack
Strategy Overview
TechSuite
Xero
n8n
Claim SafeDNS and update features and information
Claim SafeDNS and update features and information
Claim Syncro and update features and information
Claim Syncro and update features and information