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About

EcoReturns is an AI-ML-powered eCommerce returns solution that reduces, automates, and manages returns for online brands worldwide. It helps brands meet their sustainability goals by reducing carbon emissions caused due to returns. Our returns reduction features include: 1. Risk assessment model that flags risky orders 2. Smart incentives that entice shoppers to retain an item instead of returning them 3. High-end return analytics that allows merchants to gather actionable insights about returns. Our customers have successfully prevented returns worth over $700k to date and have saved thousands of dollars. Here are a few reasons why EcoReturns is the best returns solution for you: -Reduce returns by 30% -Save up to 80% on operational costs -Meet your sustainability goals -Convert existing customers to repeat customers Go live with EcoReturns in just a few minutes and join our family of thousands of brands that have scaled from 0-10!

About

The all-in-one shipping platform for e-commerce. We help +15,000 e-commerce businesses save time, effort and money on their most frustrating process- shipping. Connect to your favourite carriers and ship worldwide. Get flexible. Sell more by offering shipping options from the world's best carriers. Ship faster. Build a custom workflow to pick, pack, and print shipping labels at light speed. Build your brand. Delight your customers with fully branded tracking emails and pages. Take charge of returns. Manage your customer’s experiences with complete control over the returns process. We work with the big guys. Your business isn’t like anyone else’s. That’s why we’ve built integrations and relationships with the world’s leading e-commerce platforms and shipping carriers- so you can custom build the perfect combination for your store. You’re in good company. E-commerce stores of all shapes and sizes use Sendcloud to automate their shipping process to scale and go global.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce Businesses, D2C brands, Ecommerce Fulfilment centers/warehouses

Audience

E-businesses looking for a shipping platform for e-commerce

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Advanced Version Available at $19/mo for up to 60 return requests
Free Version Supported
Free Trial Not Supported

Pricing

€45 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • -Customer support team -Features that enabled me to take steps towards reducing returns -Customized returns portal -Their willingness to go a step ahead for the customer -Automations -They are integrated with almost all logistics providers.

Cons

  • Nothing as such.. They are building the product by the day and I'm sure they will incorporate the features that we asked for.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Saara
Founded: 2019
United States
saara.io/ecoreturns

Company Information

Sendcloud
Founded: 2012
Netherlands
www.sendcloud.com

Alternatives

Alternatives

ZigZag

ZigZag

ZigZag Global

Categories

Returns Management Supported

Categories

Courier Supported
Logistics Supported
Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Supported
Customer Database Not Supported
Dispatch Management Not Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Not Supported
Routing Not Supported
Scheduling Not Supported

Logistics Features

3PL Not Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Not Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Supported

Integrations

Shopify Supported
Alumio Not Supported
Bonx Not Supported
Easyship Supported
Gorgias Supported
Magento Not Supported
Odoo Not Supported
ParcelWILL Not Supported
Picqer Not Supported
PrestaShop Not Supported
Razorpay Supported
ReturnGO Not Supported
Shiprocket Supported
Stackreaction Not Supported
SuiteMaster Not Supported
UPS Ready Supported
VNDLY Not Supported
Zendesk Supported
ikas Not Supported
weclapp Not Supported

Integrations

Shopify Supported
Alumio Supported
Bonx Supported
Easyship Not Supported
Gorgias Not Supported
Magento Supported
Odoo Supported
ParcelWILL Supported
Picqer Supported
PrestaShop Supported
Razorpay Not Supported
ReturnGO Supported
Shiprocket Not Supported
Stackreaction Supported
SuiteMaster Supported
UPS Ready Not Supported
VNDLY Supported
Zendesk Not Supported
ikas Supported
weclapp Supported
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Claim EcoReturns and update features and information
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