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About

Flexible SMS integrations made for effective communication. Start sending with our turnkey communication platform. A wholesale text messaging, hosted messaging and online gateway priced and customized specifically for your business. Whether you are sending via a Toll-Free number, a Short Code or standard Long Code, we make the process from service application through to delivery of bulk text messages as smooth and simple as possible. While there are endless use cases for texting as a communication medium, no matter which facility you decide to send through, you will be continuously supported and empowered through one of the most trusted messaging providers globally. We lead the SMS service provider market with a tailored, competitively priced SMS web platform and business text messaging solutions. We work with some of the most dynamic businesses on the planet to boost and sustain customer engagement and drive results.

About

Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone who needs a bulk SMS service provider

Audience

Companies of all sizes in the USA or Canada

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

SMSGlobal
Founded: 2007
Australia
smsglobal.com

Company Information

Textline
Founded: 2016
United States
textline.com

Alternatives

Alternatives

Categories

Bulk SMS Supported
Mobile Marketing Supported
SMS Marketing Supported

Categories

Customer Service Supported
NPS Supported
SMS Gateways Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Not Supported
Text Messaging Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Aircall Not Supported
Blink Supported
ChMeetings Supported
Clinicea Supported
Easyflow Not Supported
Facebook Messenger Not Supported
Freshdesk Not Supported
Help Scout Not Supported
Omnyfy Supported
Pipedrive Not Supported
Salesforce Not Supported
Sapling AI Writing Assistant Not Supported
Shopify Not Supported
Slack Not Supported
Twilio Not Supported
VenueSumo Supported
Vonage Business Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Aircall Supported
Blink Not Supported
ChMeetings Not Supported
Clinicea Not Supported
Easyflow Supported
Facebook Messenger Supported
Freshdesk Supported
Help Scout Supported
Omnyfy Not Supported
Pipedrive Supported
Salesforce Supported
Sapling AI Writing Assistant Supported
Shopify Supported
Slack Supported
Twilio Supported
VenueSumo Not Supported
Vonage Business Supported
Vonage Communications APIs (Nexmo) Supported
Wufoo Supported
Zapier Supported
Claim SMSGlobal and update features and information
Claim SMSGlobal and update features and information
Claim Textline and update features and information
Claim Textline and update features and information