Sinch

Sinch

1.0 out of 5 stars
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About

Bulk SMS via API or our user-friendly online interface. Send SMS, check numbers in the HLR database and receive SMSs from customers directly in the customer portal. A professional SMS gateway accessible from the website is the easiest and fastest way to handle company mobile communication. Explore our open and secure SMS API, see code examples, and program your SMS messaging in any system or application. With detailed documentation and libraries, you'll benefit from every feature of SMS API and customize it to your needs. Connect any system to SMSAPI to automate notifications, customer service and marketing. Benefit from hundreds of pre-built integrations with e-commerce, marketing automation and CRM programmes or create your own connection.

About

Sinch is a cloud communications platform that enables businesses to communicate with customers through SMS, MMS, RCS, WhatsApp, email, voice, and other digital channels. The platform provides communication APIs and ready-to-use applications for marketing campaigns, transactional notifications, customer support, and identity verification. Its messaging capabilities support personalized text campaigns, two-way conversations, automated reminders, and rich media interactions across global mobile networks. Sinch also offers email delivery services, programmable voice calling, phone number management, and authentication tools for securing customer accounts. AI-powered capabilities include conversational chatbots, customer service automation, fraud prevention, and intelligent communication workflows. The platform integrates with business applications through REST APIs, SDKs, and prebuilt integrations while providing delivery analytics, communication management, and enterprise security.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a bulk SMS API and SMS gateway provider

Audience

Enterprises, small and medium-sized businesses, software developers, SaaS companies, ecommerce businesses, marketing teams, customer support departments, financial institutions, healthcare providers, telecommunications companies, and IT teams seeking omnichannel messaging, SMS marketing, programmable communications APIs, email delivery, voice services, customer engagement automation, and identity verification

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.
  • They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

Cons

  • They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now.
  • As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SMSAPI
Founded: 2007
Poland
www.smsapi.com/en

Company Information

Sinch
Founded: 2008
Sweden
www.sinch.com

Alternatives

Alternatives

Fast2SMS

Fast2SMS

5.0 out of 5 stars
Textmagic

Textmagic

4.6 out of 5 stars
BhashSMS

BhashSMS

1.0 out of 5 stars
Plivo

Plivo

5.0 out of 5 stars

Categories

Bulk SMS Supported
SMS API Supported
SMS Gateways Supported

Categories

Integrations

Axis LMS Supported
Base.com Supported
Cloud Insurance Not Supported
Comarch Loyalty Marketing Platform Not Supported
Cordial Not Supported
Digitail Not Supported
Do Status Not Supported
Grok Bot Not Supported
Instagram Not Supported
Inya.ai Not Supported
Mailgun Not Supported
Mailjet Not Supported
Model Context Protocol (MCP) Not Supported
Raven Not Supported
Rayven Not Supported
Solutions by Text Not Supported
Stackreaction Not Supported
WhatsApp Not Supported
easySales Supported
iPresso Supported

Integrations

Axis LMS Supported
Base.com Not Supported
Cloud Insurance Supported
Comarch Loyalty Marketing Platform Supported
Cordial Supported
Digitail Supported
Do Status Supported
Grok Bot Supported
Instagram Supported
Inya.ai Supported
Mailgun Supported
Mailjet Supported
Model Context Protocol (MCP) Supported
Raven Supported
Rayven Supported
Solutions by Text Supported
Stackreaction Supported
WhatsApp Supported
easySales Not Supported
iPresso Not Supported
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