SMS-iT vs. SimpleTexting Comparison


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About SMS-iT is a semi-sentient communication focused CRM for sales and marketing. It is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisition, client nurturing, sales management, and client retention. It offers more than 50 sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, & much more. SMS-iT is semi-sentient because it can understand and interpret text inputs, make contextually relevant suggestions or responses, and learn from user interactions to future interactions. Additionally, SMS-iT CRM stands out with features like SIM card integration, advanced AI capabilities for messaging and marketing, an ecosystem of 30 SMS gateways, and blockchain and IoT capabilities. It is tailored to help businesses scale faster and save costs on their monthly software expenses.	About Mass texting made easy. Have conversations with individual customers or send out a text to thousands at once. SimpleTexting gives you everything you need to engage your audience using SMS. Trusted by Fortune 500 companies and small businesses alike, SimpleTexting’s intuitive platform makes text marketing accessible to anyone. Send bulk messages, conduct polls, provide customer service, create automated drip campaigns and more. With flexible pricing plans and powerful features, SimpleTexting grows with you. And with an app available for iOS and Android, you can even manage your efforts from anywhere.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small to Medium Enterprises (SMEs) and Enterprise Organizations in a variety of industries.	Audience Businesses and organizations of all types and sizes
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $299/month Artificial Intelligence Text (SMS, MMS, RCS) Smart Inbox – No AI Pipelines SMS Gateways & SMPP – Unlimited Messaging and Calling 22+ Smart Tools – No AI & Smart Analytics Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions) Social with 22+ Channels Email with SMTP Gateway Campaigns Lead Management Link Tracking Automation Tag-iT Website Chatbot Quotes Text to Join Missed Call Messaging Email Verification Unibox and Multiple Email Accounts Power Dialer + Multi-Line Dialer Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc) Appointment Booking AI Bot Workflow Automation Ecommerce Suite Email Warming Connect - Smart Video Conferencing Blockbook Geo Targeting Smart Scraper – Contact Data Completer Smart Database Social Planner Reputation Manager Contracts Blogger SMS-iT GPT Staff AI (AI Powered Virtual Assistance) Tracks Metaverse Fax Appointments QR Code Builder Smart Analytics Notepad Phone Number Validation & Lookup Smart Contact Management Templates Activity Logs Leads Reports Unlimited Keywords Unlimited Team Accounts Smart Numbers Management Smart Compliance Management Tons of integrations Free Version Not Supported Free Trial Supported	Pricing $29.00/month Starts at $29/month for 500 credits Save 20% with an annual plan Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.1 / 5 features 5.0 / 5 design 4.4 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 4.9 / 5 ease 4.7 / 5 features 4.6 / 5 design 4.8 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros This is just an all around solid platform for getting the message out to your people. lots of options and it's guaranteed to convert more leads into customers This SMS platform is exceptional! 🚀 It offers a wide range of features to meet all your communication needs. From sending SMSes and conducting polls to using QR codes and automating campaigns, it has it all. But here's the game-changer: the high impact of text messages. Unlike social media posts, emails, or Google ads, text messages have unmatched reach and engagement. People rarely miss them, ensuring your message gets the attention it deserves! 💥 For an effective way to connect with your audience and make a lasting impact, I highly recommend this platform. Don't miss out on the opportunity to maximize your reach and influence! ✨ I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has amazing features that are important for my business. I love that I have the option to send messages to my contacts or my leads, and the app will automatically find out who you're talking too. I love that I can have a branded text message or a generic text message, depending on my needs. The price is also very affordable for the amount of services that I get. I also love that I can track my campaign performance with the software and see who responded and why. As a user of this product I must say that it is very easy to use, they also offer a friendly-price and tech savvy software. I most like the software because it has features that other SMS software doesn't have. It is powerful software. Cons very clunky to setup and the documentaton is boring it's a bit clunky to set up and the documentation is really boring. SMS-iT is still very new software and is only going to get better. There's no negative about this product that I encountered. At this point that so far I don't see any cons to this system.	Pros & Cons from Real Users Pros I loved how easy to use the software is. It's simple, friendly to look at, and effective. Also, the user interface is very easy to navigate. The responding on texts is easy to use, and great that it comes with Mobile App. SMS marketing is a way of marketing that never gets old. Using Simple texting I reach customers and leads directly on their uncrowded inbox. It works pretty great for regular marketing. You can also send transaction or promotional messages. Simple Texting is a well-known SMS marketing platform. - It gives the best auto personalized SMS. (Custom field option) - The auto-responder SMS is my favorite. - User interest tracking using its analytics. SimpleTexting gives you a traditional but effective way to reach customers with your business marketing campaign or for promotional. The setup was hassle-free. I liked its ability to send personalized texts without writing each time. The insights are decent. I liked its integration with Hubspot, to send SMS with integrated manageable CRM. Bulk SMS marketing can be possible on SmartTexting platform. Also helpful in helpdesk to give a regular update on their tickets. Cons I really wish that this had some analytics, where I could see what campaigns got the most frequent and rapid responses. No cons. In my moderate usage Simple texting does well. Not at all. I'm impressed with this tool, never experienced problems. In my campaign usage, it gives me a good response. No cons, it does SMS marketing job excellently.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information SMS-iT Founded: 2021 United States smsit.ai	Company Information Sinch Founded: 2008 Sweden simpletexting.com
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Categories CRM Supported SMS Marketing Supported	Categories Bulk SMS Supported Business Text Messaging Supported Communications Supported Mobile Marketing Supported Polling Supported Proactive Notification Supported SMS Marketing Supported SMS Survey Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Mobile Marketing Features Channel Attribution Not Supported Contextual Targeting Not Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Not Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Supported Polling Features Data Analysis Tools Supported Email Distribution Not Supported Feedback Collection Supported Live Results Tracking Not Supported Multiple Question Types Supported Online Polling Not Supported Phone Polling Not Supported Presentation Tools Not Supported Q & A Not Supported Skip Logic Not Supported SMS Polling Supported Supports Audio / Images / Video Not Supported
Integrations ChatGPT Supported Mailchimp Supported AWeber Supported Axis LMS Not Supported BrightMove Not Supported Cognito Forms Not Supported Dialpad Sell Not Supported Facebook Not Supported GetResponse Supported Google Calendar Not Supported Integrately Not Supported Raklet Not Supported Rayven Not Supported Shopify Supported WooCommerce Supported Wufoo Not Supported X (Twitter) Not Supported Zapier Not Supported Zenkit To Do Not Supported bLoyal Not Supported Show More Integrations View All 10 Integrations	Integrations ChatGPT Supported Mailchimp Supported AWeber Not Supported Axis LMS Supported BrightMove Supported Cognito Forms Supported Dialpad Sell Supported Facebook Supported GetResponse Not Supported Google Calendar Supported Integrately Supported Raklet Supported Rayven Supported Shopify Not Supported WooCommerce Not Supported Wufoo Supported X (Twitter) Supported Zapier Supported Zenkit To Do Supported bLoyal Supported Show More Integrations View All 23 Integrations
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