SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
5.0 out of 5 stars
Textmagic

Textmagic

4.6 out of 5 stars
SMS-Magic Textmagic

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SMS-Magic:

About

Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app. Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.
Textmagic:

About

Textmagic is an all-in-one business text messaging platform designed to help companies send bulk texts, manage two-way conversations, and automate notifications with ease. The platform's streamlined features, such as scheduled messaging, customizable templates, contact management, and WhatsApp integration allow you to connect with customers globally in just a few clicks. Textmagic also helps you optimize and monitor SMS campaigns in real time with robust reporting tools that offer insights into delivery rates, engagement, and response times, ensuring transparency for every message sent. For businesses needing deeper integration, Textmagic’s SMS API and Zapier compatibility make it easy to connect with websites, CRMs, and other apps, enabling seamless automation. Whether for marketing, notifications, or internal communication, Textmagic can provide the tools to simplify your messaging efforts, with flexible pricing and reliable support to back up any company’s growth.
SMS-Magic:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Textmagic:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported
SMS-Magic:

Audience

Salesforce, Zoho CRM users or Non-CRM Users who want to add conversational AI messaging to convert more customers and increase customer engagement
Textmagic:

Audience

Businesses of all sizes
SMS-Magic:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Textmagic:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
SMS-Magic:

API

Offers API Supported
Textmagic:

API

Offers API Supported
SMS-Magic:

Screenshots and Videos

Textmagic:

Screenshots and Videos

SMS-Magic:

Pricing

$50 per month
subscription, pay as you go
Free Version Not Supported
Free Trial Supported
Textmagic:

Pricing

$24.50/500 texts
Textmagic offers three plans: Essential ($24.50 for 500 texts), Professional 2K ($80/month for 2,000 texts), and Connect 10K ($100/month for 10,000 texts).
Free Version Not Supported
Free Trial Supported
SMS-Magic:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Textmagic:

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.5 / 5
SMS-Magic:

Pros & Cons from Real Users

Pros

  • Was able to connect to our contact center platform Talkdesk, as well as Salesforce. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. SMS magic helps so much with automation you never really need to lift a finger to text your customers.

Cons

  • We haven't had any cons about SMS magic because so far everything has been great!
Textmagic:

Pros & Cons from Real Users

Pros

  • No pros at the moment, we are extremely dissatisfied with the service. All Textmagic has to do is register with the government of Ireland as a Text Message provider and the problem will be sorted. But they won't
  • First of all, it works! Secondly , it is intuitive. Very easy to use. Thirdly, you can personalize every message. Fourth, you can easily upload lists and therefore send out targeted messages. I love the ease of use with this product.
  • We needed a text alert system for our company of 160 employees but didn't want to spend a fortune and have some overly complicated system. Text Magic checked all boxes. It is very simple to use, web based, low cost, pay as you go, no subscriptions, no strings. We love it!!!
  • Textmagic is a great tool for communicating with all employees in my company or all employees in certain departments. I can schedule those group texts in advance or do them on the fly. It is so easy to use.
  • Very easy to use and so far meets my requirements. I like the live results and that you can also use this system for email marketing as well.

Cons

  • Very poor support. Our customers are all complaining as all our texts are going out as scams and lots of customers aren't even getting our texts.
  • Nothing comes to mind. Can't think of anything I didn't like.
  • None! We have no cons to report. Setup and verification took a few days but that's a regulatory thing. After that - Smooth sailing.
  • There aren't any cons. The designers seemed to think of everything.
  • So far I have not found anything that I don't like.
SMS-Magic:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Textmagic:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
SMS-Magic:

Company Information

Screen-Magic Mobile Media Inc
Founded: 2008
United States
www.sms-magic.com
Textmagic:

Company Information

Textmagic
Founded: 2001
United Kingdom
www.textmagic.com
SMS-Magic:

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SMS-Magic:

Categories

Textmagic:

Categories

Bulk SMS Supported
Phone Verification Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMS Survey Supported
Voice Broadcasting Supported
SMS-Magic:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Financial Services Features

Analytics Not Supported
Branch Optimization Not Supported
Channel Management Not Supported
Compliance Management Not Supported
Customer Engagement Supported
Performance Management Not Supported
Risk Management Not Supported

Mortgage and Loans Features

Amortization Schedule Not Supported
Client Database Not Supported
Closing Documents Not Supported
Commercial Mortgages Not Supported
Contact Management Not Supported
Credit Reporting Not Supported
Customer Statements Not Supported
Document Management Not Supported
Electronic Applications Not Supported
Government Loans Not Supported
Loan Origination Supported
Loan Servicing Supported
Pipeline Management Supported
Pre-Qualification Supported
Refinance Management Not Supported
Residential Mortgages Not Supported

Sales Engagement Features

Call Scripts / Call Steps Not Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Not Supported
Lead Management Not Supported
Reporting / Analytics Supported
Sales / Voice Dialer Not Supported
Sales Automation Supported
Search Not Supported
Task Management Not Supported
Templates Supported
Workflow Management Supported
Textmagic:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Not Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Not Supported
SMS-Magic:

Integrations

AccessOwl Not Supported
Adobe Marketo Engage Supported
Aircall Supported
Cognito Forms Not Supported
Dialpad Connect Supported
EMP DJ Not Supported
Easyflow Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Integrately Not Supported
Raklet Not Supported
Salesforce Supported
Shopify Not Supported
Workers by Delos Not Supported
Wufoo Not Supported
Zoho Directory Not Supported
Zoho Marketing Automation Supported
leadpops Not Supported
Textmagic:

Integrations

AccessOwl Supported
Adobe Marketo Engage Not Supported
Aircall Not Supported
Cognito Forms Supported
Dialpad Connect Not Supported
EMP DJ Supported
Easyflow Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Integrately Supported
Raklet Supported
Salesforce Not Supported
Shopify Supported
Workers by Delos Supported
Wufoo Supported
Zoho Directory Supported
Zoho Marketing Automation Not Supported
leadpops Supported
SMS-Magic:
Claim SMS-Magic and update features and information
Claim SMS-Magic and update features and information
Textmagic:
Claim Textmagic and update features and information
Claim Textmagic and update features and information