SM2 vs. Sprout Social Comparison


SM2 Social Data Intelligence	Sprout Social	+	+
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About SM2 is the foundation of the suite. Capturing social data from hundreds of thousands of social and digital media sources across the globe in real-time, SM2 maintains a rolling 3-years of historical social data. SM2 enables you to specify which conversations you want to monitor and analyze using our powerful search engine. A variety of pre-built reports show volume trends, share of voice across media types (social networks, blogs, news, reviews, forums and message boards), sentiment, top authors, countries, languages, and demographic data including gender and age. Powerful Boolean search queries and sophisticated ad/spam detection ensure highly relevant search results. Able to create language-specific searches in 48 languages. An ensemble-based sentiment detection algorithm can be tuned to optimize results for how customers speak in different languages and industries.	About Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses searching for a Social Media Monitoring solution	Audience Agencies and businesses of all sizes that want to improve the value and ROI they get from social media
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $199/seat/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.2 / 5 design 4.5 / 5 support 4.3 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Social Data Intelligence socialdataintelligence.com/services/	Company Information Sprout Social Founded: 2010 United States www.sproutsocial.com
Alternatives TrendSights	Alternatives Podium
Notified Social Listening & Media Monitoring Notified	SurveySparrow
Wynyard Social Media Analyzer Wynyard Group	Brandwatch
Crowdsense	Hootsuite
Mediatoolkit View All	Dash Social View All
Categories Social Media Monitoring	Categories AI Influencer Marketing AI Social Media Post Generators Brand Monitoring Employee Advocacy Influencer Marketing Reputation Management Sentiment Analysis Social Listening Social Media AI Agents Social Media Analytics Tools Social Media Management Social Media Marketing Social Media Monitoring Social Media Schedulers Social Networking
Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking	Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking Show More Features Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling
Integrations Bitly Cerby Content Launch Dataddo Do Some Good Eldil AI Employee Advocacy by Sprout Social Google Business Profile HubSpot CRM HubSpot Customer Platform Instagram Kleene OpenAI Rambox Rebrandly Sprout Social Influencer Marketing Stackreaction Supermetrics Tripadvisor Zendesk Show More Integrations	Integrations Bitly Cerby Content Launch Dataddo Do Some Good Eldil AI Employee Advocacy by Sprout Social Google Business Profile HubSpot CRM HubSpot Customer Platform Instagram Kleene OpenAI Rambox Rebrandly Sprout Social Influencer Marketing Stackreaction Supermetrics Tripadvisor Zendesk Show More Integrations View All 40 Integrations
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