Audience
Businesses searching for a Social Media Monitoring solution
About SM2
SM2 is the foundation of the suite. Capturing social data from hundreds of thousands of social and digital media sources across the globe in real-time, SM2 maintains a rolling 3-years of historical social data. SM2 enables you to specify which conversations you want to monitor and analyze using our powerful search engine. A variety of pre-built reports show volume trends, share of voice across media types (social networks, blogs, news, reviews, forums and message boards), sentiment, top authors, countries, languages, and demographic data including gender and age. Powerful Boolean search queries and sophisticated ad/spam detection ensure highly relevant search results. Able to create language-specific searches in 48 languages. An ensemble-based sentiment detection algorithm can be tuned to optimize results for how customers speak in different languages and industries.
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Integrations
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Company Information
Social Data Intelligence
socialdataintelligence.com/services/
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Product Details
Platforms Supported
Cloud
Support
Phone Support
Online
SM2 Product Features
Social Media Monitoring
Competitive Analysis
Reputation Management
Sentiment Analysis
Audience Segmentation
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Trend Tracking