SEDNA

SEDNA

SEDNA Systems
SharedBox

SharedBox

Everygood
+
+

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About

Cut down email volume by up to 95% and get one source of truth for all conversations, data, and documentation through shared team inboxes. Unlike siloed email accounts, SEDNA gives team members controlled transparency of all correspondence, attachments, and actions taken within a project or message thread—along with quick composition and sharing capabilities—for more efficient communication and effortless collaboration. Each email within a team inbox has its own activity panel to host internal conversations, contextual data, and time-stamped activity that enables team members to work with—and around—one message in place of forwards, reply-alls, and cc’s that bloat email volume. The Activity Panel lets you see automatically generated or manually applied message details like category tags, job references, and people involved, as well as who viewed the message, who replied, and how so. And collaboration is easy with the ability to tag others and add comments for real-time discussion.

About

Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members. SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses or individuals searching for a workflow management platform to get more critical work done

Audience

Organizations that want a shared inbox and help desk tool built on Slack

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$19.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SEDNA Systems
Founded: 2017
Canada
sedna.com

Company Information

Everygood
Founded: 2018
Nigeria
sharedbox.app

Alternatives

Alternatives

Slack

Slack

Salesforce

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Integrations

Abacum
Causal
Gmail
Google Drive
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Motileo
SAP Transportation Management
Salesforce
Shipamax
Slack
X (Twitter)

Integrations

Abacum
Causal
Gmail
Google Drive
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Motileo
SAP Transportation Management
Salesforce
Shipamax
Slack
X (Twitter)
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Claim SEDNA and update features and information
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