SAM Service ManagerSAM Software Solutions
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SWORDAccess Business Communications
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Related Products
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About
SAM Service Manager is an out-of-the-box solution, tailored to the unique needs of your business, suitable for engineering and service businesses. The software is packed with features to help keep your business truly organised and ensure customers are kept updated with the state of any jobs that are outstanding. You can manager assets and Jobs, do resource planning as well as informing you on the profitability of a job or contract.
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About
SWORD™ is a complete Customer Service and Job Shop management software application. The application is effective for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD™ has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor. Factory Equipment Maintenance Planning and Control Systems. Moreover, SWORD™ is a very powerful tool for tracking orders that need to be dispatched to internal or field service personnel. Available Configurations, standard Version for Windows XP, Vista, Windows 7, Remote Desktop to Microsoft Terminal Server. IP Client to IP Server for LAN & WAN configurations (requires Windows Server). SWORD includes solutions for several service business challenges.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Engineering Companies that manufacture products and carry out ongoing support, maintenance and support organisations
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Audience
Businesses seeking a customer service and job shop management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£39/month/user
Free Version
Free Trial
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Pricing
$295 one-time payment
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSAM Software Solutions
Founded: 2007
United Kingdom
www.samsoftware.com/features
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Company InformationAccess Business Communications
abci-software.com/software_applications/sword_service_management/field_service_software.htm
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Sage 50
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