RootCause

RootCause

Bryntum
+
+

Related Products

  • Auvik
    675 Ratings
    Visit Website
  • Grafana Cloud
    860 Ratings
    Visit Website
  • Uptime.com
    479 Ratings
    Visit Website
  • New Relic
    2,938 Ratings
    Visit Website
  • AdRem NetCrunch
    165 Ratings
    Visit Website
  • SciSure
    299 Ratings
    Visit Website
  • Apify
    1,714 Ratings
    Visit Website
  • Gaffa
    5 Ratings
    Visit Website
  • Cloudflare
    2,042 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website

About

Record videos of user sessions to easily reproduce JavaScript errors without having to ask end user for details. Try a demo in our online sandbox. RootCause provides you with a comprehensive set of tools to monitor and reproduce errors in web sites / applications. Using the built-in recorder feature you’ll know exactly what the user did. After an error has been logged, head over to the web based Replay Studio where you can replay the session to reproduce the error with one click. This means you don’t have to read call stacks or parse through huge logs to be able to reproduce bugs. Using the Feedback button, you can also collect reports about visual / usability / rendering errors from your users.

About

Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers interested in a comprehensive set of tools to monitor and reproduce errors in web sites

Audience

Companies that want to optimize their website and user experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bryntum
Founded: 2009
Sweden
therootcause.io

Company Information

UserReplay
Founded: 2009
United States
userreplay.com

Alternatives

Alternatives

FlowLens

FlowLens

Magentic AI

Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Integrations

Boostopia Not Supported
ClickSend Not Supported
ComplianceBoard Not Supported
Gmail Not Supported
Google Analytics Not Supported
Jira Not Supported
Microsoft Teams Not Supported
Slack Not Supported
Trello Not Supported
Zapier Not Supported

Integrations

Boostopia Supported
ClickSend Supported
ComplianceBoard Supported
Gmail Supported
Google Analytics Supported
Jira Supported
Microsoft Teams Supported
Slack Supported
Trello Supported
Zapier Supported
Claim RootCause and update features and information
Claim RootCause and update features and information
Claim UserReplay and update features and information
Claim UserReplay and update features and information