RootCause

RootCause

Bryntum
SaaS Pro Max

SaaS Pro Max

Make Agent Fast
+
+

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About

Record videos of user sessions to easily reproduce JavaScript errors without having to ask end user for details. Try a demo in our online sandbox. RootCause provides you with a comprehensive set of tools to monitor and reproduce errors in web sites / applications. Using the built-in recorder feature you’ll know exactly what the user did. After an error has been logged, head over to the web based Replay Studio where you can replay the session to reproduce the error with one click. This means you don’t have to read call stacks or parse through huge logs to be able to reproduce bugs. Using the Feedback button, you can also collect reports about visual / usability / rendering errors from your users.

About

SaaS Pro Max is a hosted product analytics and observability platform for founders and software teams running web or server applications. Browser and server SDKs collect page views, custom events, errors, metrics, web vitals, sessions, and revenue. Data is organized by application, environment, person, and session. Teams can review traffic, funnels, retention, profiles, session replays, error groups, traces, uptime, feature flags, and revenue in one console; modules and retention vary by plan. Pilot, the Management API, and an MCP server support investigations and permission-scoped agent workflows. The service includes dashboards, access controls, data exports, and event ingestion. Setup guides cover script tag, React, and Node implementations. Plans depend on monthly event volume and include free and paid tiers. It helps teams relate product behavior to errors, reliability, releases, and feature rollouts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers interested in a comprehensive set of tools to monitor and reproduce errors in web sites

Audience

SaaS founders, product engineers and small software teams seeking connected analytics, error tracking, reliability monitoring and feature flags.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$12/month
Free: $0/month for up to 10,000 accepted events per month, one application, two members, and 30-day retention; no payment card is required. Starter: $12/month for 100,000 events, or $100.80 billed annually. Prices are in USD before tax. Event limits are shared across the organization; paid plans have a 10% grace band and do not automatically charge for overages. Modules and retention vary by plan.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bryntum
Founded: 2009
Sweden
therootcause.io

Company Information

Make Agent Fast
South Korea
saaspro.dev/

Alternatives

Alternatives

Uxcam

Uxcam

uxcam
FlowLens

FlowLens

Magentic AI

Categories

Categories

Product Analytics Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Integrations

Claude Not Supported
Claude for Legal Not Supported
Model Context Protocol (MCP) Not Supported

Integrations

Claude Supported
Claude for Legal Supported
Model Context Protocol (MCP) Supported
Claim RootCause and update features and information
Claim RootCause and update features and information
Claim SaaS Pro Max and update features and information
Claim SaaS Pro Max and update features and information