SessionMMastercard
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Related Products
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About
Capture and leverage responses to shape customer engagement. Capture customer issues more effectively during or after support calls. Analyze customer feedback to help identify gaps in service. While traditional loyalty programs tend to focus on retention, intelligent customer engagement looks at every behavior a customer can do that provides value to the organization. Integrated marketing management solution that offers insight to marketing activities, control over budgets and resources, and the ability to create automated, multi-channel campaigns. A fully functioning designer that allows dragging and dropping of question types onto a form. Distribution channels include email to lead or contact, link or iframe within a webpage. While traditional loyalty programs tend to focus on retention, intelligent customer engagement looks at every behavior a customer can do that provides value to the organization.
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About
SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a CRM solution that helps improve loyalty and digital marketing
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Audience
Restaurants and businesses in need of a complete restaurant operating system solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRiver CRM
Taiwan
www.rivercrm.com
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Company InformationMastercard
United States
www.sessionm.com
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Customer Data Platforms (CDP) Features
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
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Integrations
Extole
Olo
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