Riposte Platform

Riposte Platform

Escher Group
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About

Riposte is Escher’s award-winning platform, specifically designed for Posts, is unmatched in its reliability, durability, extensibility and scalability. Riposte’s open architecture ensures Posts are not locked into specific components, services, technical architecture, or hardware. The solution easily integrates with existing applications and systems and can quickly expand to enable Posts to pivot and adapt to new services, channels, markets, business models, and technologies. Riposte offers unparalleled flexibility, enabling the addition, removal, or replacement of components to support evolving needs. Riposte Customer Engagement Platform supports multiple channels while providing a seamless customer and user experience on any software environment running Windows, Android, or iOS operating systems and on any form factor device. Escher enables Post Office to provide a wide variety of customer channels – including PUDO, mobile app, kiosks and counter.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their operations

Audience

Operations experience management platform for organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Escher Group
Founded: 1989
Ireland
www.eschergroup.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

Mobeix

Mobeix

Tagit
CareFabric

CareFabric

Netsmart Technologies

Categories

Government Supported
Retail Management Supported

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Government Features

Budgeting & Forecasting Not Supported
Code Enforcement Supported
Compliance Management Supported
Fixed Asset Management Not Supported
Inventory Management Not Supported
License Issuance Supported
Permit Issuance Supported
Purchasing & Receiving Supported
Self Service Portal Supported
Taxation & Assessment Not Supported
Utility Billing Supported
Work Order Management Not Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Not Supported

Integrations

Budbee Not Supported
Delhivery Not Supported
FedEx Ship Manager Not Supported
Flip Not Supported
Kardinal Supported
Paack Not Supported
SAP Store Not Supported
SEUR PRO Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Budbee Supported
Delhivery Supported
FedEx Ship Manager Supported
Flip Supported
Kardinal Not Supported
Paack Supported
SAP Store Supported
SEUR PRO Supported
Salesforce Supported
Zendesk Supported
Claim Riposte Platform and update features and information
Claim Riposte Platform and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information