TrueDEMpanagenda GmbH
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Related Products
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About
The Rigor Digital Experience Monitoring platform combines the power of synthetic monitoring with an intelligent optimization engine to help you find, fix and prevent website performance and user experience issues.
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About
TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises that operate a website and must have it available and perform well
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Audience
IT Operations, Service Desk, and Digital Workplace teams at mid-to-large enterprises running Microsoft 365 at scale, including IT Directors and CIOs responsible for employee digital experience and Teams/M365 performance.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationRigor
Founded: 2010
Atlanta, GA, USA
rigor.com
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Company Informationpanagenda GmbH
Founded: 2007
Germany
www.panagenda.com
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Alternatives |
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Categories |
Categories |
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API Management Features
Access Control
Not Supported
Analytics
Supported
API Design
Not Supported
API Lifecycle Management
Not Supported
Dashboard
Supported
Developer Portal
Not Supported
Testing Management
Supported
Threat Protection
Not Supported
Traffic Control
Not Supported
Version Control
Not Supported
DevOps Features
Approval Workflow
Not Supported
Dashboard
Supported
KPIs
Supported
Policy Management
Not Supported
Portfolio Management
Not Supported
Prioritization
Not Supported
Release Management
Not Supported
Timeline Management
Not Supported
Troubleshooting Reports
Supported
Digital Experience Platforms (DXP) Features
Alerts / Notifications
Supported
Auto-Tagging
Not Supported
Blogs
Not Supported
Calendar
Not Supported
Content Modeling
Not Supported
Digital Asset Management
Not Supported
File Sharing
Not Supported
Form Builder
Not Supported
Forums / Message Boards
Not Supported
Headless CMS
Not Supported
Knowledge Base
Not Supported
Performance Monitoring
Supported
Personalization / Segmentation
Not Supported
Reporting / Analytics
Supported
Surveys / Polls
Not Supported
Templates
Not Supported
User Management / Permissions
Supported
Version Control
Not Supported
Wiki
Not Supported
Workflow Management
Not Supported
UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Not Supported
Prototyping
Not Supported
Screen Activity Recording
Not Supported
Unmoderated Testing
Not Supported
Usability Testing
Not Supported
User Journeys
Not Supported
User Research
Not Supported
Website Monitoring Features
Availability Testing
Supported
Event Logs
Not Supported
Event-Based Notifications
Supported
FTP Monitoring
Supported
Mail Server Monitoring
Supported
Maintenance Scheduling
Supported
Performance Metrics
Supported
Real Time Monitoring
Supported
Transaction Monitoring
Supported
Uptime Reporting
Supported
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Integrations
Datadog
Supported
Jenkins
Supported
Jira
Supported
Microsoft OneDrive
Not Supported
Microsoft Outlook
Not Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Not Supported
Opsgenie
Supported
PagerDuty
Supported
Slack
Supported
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Integrations
Datadog
Not Supported
Jenkins
Not Supported
Jira
Not Supported
Microsoft OneDrive
Supported
Microsoft Outlook
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
Opsgenie
Not Supported
PagerDuty
Not Supported
Slack
Not Supported
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