RightAnswersUpland Software
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Related Products
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About
Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
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About
Find information across disparate data sources and organizational silos. Critical documents like employee handbooks, user manuals, and insurance policies. A platform with the flexibility to deliver on future applications, whatever they may be. Draft emails, research reports, proposals, and other long and short-form content. Standardized content like FAQ responses, status reports, and product descriptions. Leverage the AI-based guided composition and auto-citation feature to write documents with suggested claims, quotes, and facts based on your input. Once you’re done writing, the fact-checking feature reviews your content for invalidated claims so you can edit where needed. Upload information from your public and private data into knowledge collections and use knowledge extractors to structure it into claims, facts, and quotes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in an enterprise knowledge management solution
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Audience
Organizations interested in a solution to optimize their teams productivity
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/
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Company InformationYurts
Founded: 2022
United States
www.yurts.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Google Drive
Jira
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Notion
Salesforce
Workday HCM
Zendesk
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Integrations
Google Drive
Jira
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Notion
Salesforce
Workday HCM
Zendesk
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