RightAnswers

RightAnswers

Upland Software
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About

Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.

About

Find information across disparate data sources and organizational silos. Critical documents like employee handbooks, user manuals, and insurance policies. A platform with the flexibility to deliver on future applications, whatever they may be. Draft emails, research reports, proposals, and other long and short-form content. Standardized content like FAQ responses, status reports, and product descriptions. Leverage the AI-based guided composition and auto-citation feature to write documents with suggested claims, quotes, and facts based on your input. Once you’re done writing, the fact-checking feature reviews your content for invalidated claims so you can edit where needed. Upload information from your public and private data into knowledge collections and use knowledge extractors to structure it into claims, facts, and quotes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in an enterprise knowledge management solution

Audience

Organizations interested in a solution to optimize their teams productivity

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/

Company Information

Yurts
Founded: 2022
United States
www.yurts.ai/

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd

Alternatives

Shelf

Shelf

Shelf.io

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Google Drive Not Supported
Jira Not Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Notion Not Supported
Salesforce Not Supported
Workday HCM Not Supported
Zendesk Not Supported

Integrations

Google Drive Supported
Jira Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Notion Supported
Salesforce Supported
Workday HCM Supported
Zendesk Supported
Claim RightAnswers and update features and information
Claim RightAnswers and update features and information
Claim Yurts and update features and information
Claim Yurts and update features and information