RightAnswersUpland Software
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Wisdom Communityzehnplus
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Related Products
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About
Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
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About
With Wisdom, you can communicate directly with your customers, specific team members, set up workgroups, allocate tasks, and collaborate like never before – all from one platform.
When you harness the power of advanced community engagement with Wisdom, your business benefits from reduced support costs, improved insights into customer behavior, a better experience for your customers, and improved return on investment. Internally, your employees will be more engaged, feel more listened to, and will help them realize their potential. Wisdom represents a seismic change in the knowledge-sharing space. The platform has been designed to unify knowledge sharing by giving both internal and external communities the space to share values, share a purpose, and ultimately align for the greater good of your business.
Connect, stress free
Centralize Information
Save time and money.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies interested in an enterprise knowledge management solution
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Audience
Our solutions help customer service teams improve their interaction with customers by engaging them and integrating them into a scalable and branded community. This also proves to be a valuable resource for marketing. Behind the scenes business-internal teams and groups can work together efficiently and easily in private communities as well. Wisdom's solutions offer a all-in-one platform for customer service and employee collaboration.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingThe pricing depends on the scope of the project. Please contact us for more detailled information and a demo.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/
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Company Informationzehnplus
Founded: 2021
Switzerland
getwisdomcommunity.com
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Community Features
Content Management
Supported
Content Moderation
Supported
Discussions / Forums
Supported
Event Management
Not Supported
Group Management
Supported
Ideation / Crowdsourcing
Supported
Member Directory
Supported
Membership Management
Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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