RightAnswersUpland Software
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Wisdom Communityzehnplus
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Related Products
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About
Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
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About
With Wisdom, you can communicate directly with your customers, specific team members, set up workgroups, allocate tasks, and collaborate like never before – all from one platform.
When you harness the power of advanced community engagement with Wisdom, your business benefits from reduced support costs, improved insights into customer behavior, a better experience for your customers, and improved return on investment. Internally, your employees will be more engaged, feel more listened to, and will help them realize their potential. Wisdom represents a seismic change in the knowledge-sharing space. The platform has been designed to unify knowledge sharing by giving both internal and external communities the space to share values, share a purpose, and ultimately align for the greater good of your business.
Connect, stress free
Centralize Information
Save time and money.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in an enterprise knowledge management solution
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Audience
Our solutions help customer service teams improve their interaction with customers by engaging them and integrating them into a scalable and branded community. This also proves to be a valuable resource for marketing. Behind the scenes business-internal teams and groups can work together efficiently and easily in private communities as well. Wisdom's solutions offer a all-in-one platform for customer service and employee collaboration.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
The pricing depends on the scope of the project. Please contact us for more detailled information and a demo.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/
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Company Informationzehnplus
Founded: 2021
Switzerland
getwisdomcommunity.com
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Community Features
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
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Integrations
No info available.
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Integrations
No info available.
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