Related Products
|
||||||
About
We automate review monitoring and analytics across major eCommerce sites. In a few clicks, using just one of many features, you can find exactly what the product does well and what needs to be improved. We’ve reached the point where our CPG clients now drive the majority of the implemented features. Our platform is built for you by your peers. Our focus is to automate customer feedback/reviews research, and analytics and provide intelligent answers to the most important questions about product performance. A collective approach to research and development. Helping you achieve your goal is our priority (chat, phone, email) Listen to & analyze data from 15+ major retail sites. Finally, a way to learn about products’ strengths and weaknesses. Know what they do well and where they struggle. Unlimited users, 1-10k+ products, constantly evolving. We'll give you a quick overview of the service and answer all of your questions.
|
About
SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses searching for a solution to monitor and analyze reviews on major eCommerce sites
|
Audience
Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationReviewMonitoring.com
United States
reviewmonitoring.com
|
Company InformationSurgePoint
www.thesurgepoint.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Angi
Facebook
Google
Google Business Profile
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Salesforce
|
Integrations
Angi
Facebook
Google
Google Business Profile
Healthgrades
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Salesforce
|
|||||
|
|
|