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About

Review Monster is a review-management service for local businesses, multi-location operators, and agencies. It is described as helping businesses request customer reviews by text message and email, automate follow-up, and organize customer feedback. The stated purpose is to support review collection and reputation management, including Google review activity. The vendor also describes related growth services such as website design, local search optimization, directory citations, chatbots, and AI automations. These may be offered alongside the review-management service rather than as features of a single software product. The product is presented as a web-based service for organizations that want to manage review requests and related local-marketing activities.

About

Sync Reviews is a complete reputation and review management software built for field-service businesses such as plumbing, HVAC, roofing, painting, landscaping, and cleaning companies. Instead of relying on low-response SMS or email review links, each crew member gets a personal QR code that customers scan to record a 30-second video review and before/after photos directly on-site, no app or account needed. These are automatically showcased through a live reviews widget, AI-generated social posts, and a public business profile, while an AI chatbot captures leads around the clock. A built-in Reputation Guard disputes unfair reviews and tracks competitor ratings, helping businesses maintain their reputation. Plans start at $99/month, and the platform currently holds a 4.9-star rating from 182 reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local service businesses, multi-location operators, and agencies that rely on Google reviews to win customers

Audience

Home service contractors

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Sync Reviews has made it much easier to collect customer reviews while the job is still fresh in the customer's mind. I also like that it brings together video testimonials, before and after photos, review management, and AI tools in one place instead of juggling multiple apps. The automated social content and reputation monitoring save time, and the dashboard gives a clear view of what the team is doing and how the business is performing online.

Cons

  • The platform offers a lot of features, so it takes a little time to explore everything and build the best workflow for your business. I'd also like to see even more third party integrations as the platform continues to grow.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Review Monster
United States
reviewmonster.com

Company Information

Sync Reviews
Founded: 2026
United States
syncreviews.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

Zyene, Inc.
Wooflo Pro

Wooflo Pro

Wooflo

Categories

Review Management Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim Review Monster and update features and information
Claim Review Monster and update features and information
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Claim Sync Reviews and update features and information