RevHeat VoiceOps

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RevHeat:

About

RevHeat helps you defend your sales forecast and coach your team from recorded sales calls. AI reads the conversations, guided by 25 years of experience building sales teams. Reps get specific next steps for their upcoming calls, and managers see where coaching is needed. RevHeat checks subsequent calls for follow-through and assesses deals from what buyers actually said. It works with your chosen sales methodology or a custom approach. Alongside the platform, RevHeat helps build and improve your sales strategy and playbook. Buyer feedback also informs marketing, prospecting and product decisions.
VoiceOps:

About

The VoiceOps Coaching Enablement Platform unlocks the value of call center sales and collections conversations by making coaches more effective. It is built upon the Behavior Change Cycle methodology — helping coaches measure key behaviors, snap right to the most coachable moments in each call, build trust with reps through frequent and objective coaching, and drive better customer conversations. It’s a win-win-win: Call center reps get more from coaches, companies get more from their reps, and customers get more value from every call experience. VoiceOps has made data quality a priority as the foundation for true coaching enablement. The company has invested significant expertise and resources to create a technical data operation that serves industry-leading data quality. VoiceOps has amassed hundreds of industry-specific data sets for model training. This, combined with a human-in-the-loop QA process, creates data quality that customers trust and value at a premium.
RevHeat:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
VoiceOps:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RevHeat:

Audience

B2B sales leaders, managers and CEOs who need call-based coaching and evidence to assess their sales pipeline.
VoiceOps:

Audience

Call center sales and collections teams
RevHeat:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
VoiceOps:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RevHeat:

API

Offers API Not Supported
VoiceOps:

API

Offers API Supported
RevHeat:

Screenshots and Videos

No images available
VoiceOps:

Screenshots and Videos

RevHeat:

Pricing

Subscriptions are billed according to the selected plan and billing cycle and automatically renew unless stated otherwise or canceled. Fees are non-refundable except where required by law or agreed in writing.
Free Version Not Supported
Free Trial Not Supported
VoiceOps:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
RevHeat:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
VoiceOps:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RevHeat:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
VoiceOps:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
RevHeat:

Company Information

RevHeat
Founded: 2017
United States
revheat.com
VoiceOps:

Company Information

VoiceOps
Founded: 2016
United States
voiceops.com
RevHeat:

Alternatives

VoiceOps:

Alternatives

RevHeat:
VoiceOps:
Observe.AI

Observe.AI

5.0 out of 5 stars
RevHeat:
VoiceOps:
QEval

QEval

Etech Global Services
4.5 out of 5 stars
RevHeat:
Second Nature

Second Nature

4.0 out of 5 stars
VoiceOps:
RevHeat:
VoiceOps:
Gryphon ONE

Gryphon ONE

Gryphon.ai
RevHeat:

Categories

Sales Coaching Supported
VoiceOps:

Categories

Call Center Supported
Call Tracking Supported
Sales Coaching Supported
VoiceOps:

Sales Coaching Features

Assessments Supported
Audio / Video Conferencing Not Supported
Built-In Course Authoring Not Supported
Call Recording Supported
Gamification Supported
Goal Setting / Tracking Supported
Learning Plans Supported
Onboarding Supported
Performance Metrics Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Conversation Intelligence Features

Account Health Alerts Not Supported
AI Insights Supported
Call Analytics Supported
Call Recording Supported
Call Recording Cloud Storage Supported
Call Snippets Supported
Call Transcription Supported
Call/Meeting Sharing Not Supported
Sales Coaching Supported
Topic Tags Not Supported
Topic-Based Analytics Not Supported
Video Conferencing Analytics Not Supported
Win/Loss Analysis Not Supported
RevHeat:

Integrations

Boostopia Not Supported
ClickSend Not Supported
ComplianceBoard Not Supported
Fuze Not Supported
MyWiFi Networks Not Supported
Qollabi Not Supported
Salesflare Not Supported
VoiceOps:

Integrations

Boostopia Supported
ClickSend Supported
ComplianceBoard Supported
Fuze Supported
MyWiFi Networks Supported
Qollabi Supported
Salesflare Supported
RevHeat:
Claim RevHeat and update features and information
Claim RevHeat and update features and information
VoiceOps:
Claim VoiceOps and update features and information
Claim VoiceOps and update features and information