Returnly

Returnly

Returnly Technologies
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About

The complete solution for online returns. All the products you need to create a smooth experience from beginning to end. Give customers a smooth return experience that automates the return and refund process altogether, so your team can focus on more valuable work. Allow customers to exchange for the right size or color from your in-stock inventory when making a return. We pay for the exchange on behalf of your customers so they can get the right item before returning the wrong one. Keep your customers in a fully branded order and return tracking experience with real-time updates and SMS alerts, putting customers' minds at ease and reducing WISMO calls to support. Measure customer satisfaction and gather feedback that can be used to build a better customer experience. Returnly captures how satisfied customers are with your return experience, and more importantly, feedback that explains why.

About

ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online merchants that need a powerful returns management platform

Audience

Enterprises and companies in need of a platform to manage the entire life-cycle of their returns

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact Us for More Details
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Returnly Technologies
Founded: 2014
United States
returnly.com

Company Information

ReverseLogix
Founded: 2014
United States
www.reverselogix.com

Alternatives

Alternatives

Categories

Returns Management Supported

Categories

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Not Supported
Survey Management Not Supported

Integrations

FedEx Ship Manager Supported
Magento Supported
Pandium Supported
Salesforce Supported
Shopify Supported
Accumula Supported
Blue Yonder Warehouse Management System Not Supported
Celigo Supported
Daasity Supported
Exenta Supported
Glew Supported
MESA Supported
OmniPanel Supported
Oracle Cloud Infrastructure Not Supported
Ryder E-commerce by Whiplash Supported
ShipBob Supported
ShipMonk Supported
Shopify Plus Supported
UPS Ready Supported
Zendesk Supported

Integrations

FedEx Ship Manager Supported
Magento Supported
Pandium Supported
Salesforce Supported
Shopify Supported
Accumula Not Supported
Blue Yonder Warehouse Management System Supported
Celigo Not Supported
Daasity Not Supported
Exenta Not Supported
Glew Not Supported
MESA Not Supported
OmniPanel Not Supported
Oracle Cloud Infrastructure Supported
Ryder E-commerce by Whiplash Not Supported
ShipBob Not Supported
ShipMonk Not Supported
Shopify Plus Not Supported
UPS Ready Not Supported
Zendesk Not Supported
Claim Returnly and update features and information
Claim Returnly and update features and information
Claim ReverseLogix and update features and information
Claim ReverseLogix and update features and information