RetentionLensMonrad Ruzt Technology
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Related Products
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About
RetentionLens helps subscription businesses recover involuntary churn — the revenue quietly lost to failed and declined payments.
When a recurring charge fails, RetentionLens automatically works to win it back: smart payment retries timed for the best chance of success, automated dunning emails that prompt customers to update their card, and a clean hosted update flow that makes fixing a payment effortless. A recovery dashboard shows how much revenue you've saved, which charges are at risk, and where churn is leaking. It connects to your payment stack (Stripe), so setup takes minutes, not weeks. Most subscription cancellations aren't customers leaving on purpose — they're expired cards and soft declines — so recovering them is the fastest, cheapest way to grow net revenue.
European-built and data-protection-oriented.
Ideal for SaaS, subscription and membership businesses that want to plug revenue leaks without adding headcount.
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About
Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Subscription and SaaS businesses, membership sites, and any company with recurring revenue that loses customers to failed or expired-card payments (involuntary churn). Especially valuable for founders and revenue/finance teams at small and mid-sized subscription businesses who want to recover lost revenue automatically and keep more of the customers they've already won.
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Audience
Small to mid-sized SaaS businesses that want a behavior-based customer communications platform
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$59/month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$99 per month
Or $79 per month if billed annually
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMonrad Ruzt Technology
Founded: 2025
Switzerland
ruzt.ai
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Company InformationUserlist
Founded: 2017
United States
userlist.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Not Supported
Content Management
Supported
Email Distribution
Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Not Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Not Supported
Multi-Language
Not Supported
Self Service Tools
Not Supported
Surveys & Feedback
Not Supported
User Onboarding
Supported
Transactional Email Features
A/B Testing
Not Supported
Contact Database
Supported
Dynamic Content
Supported
Email Monitoring
Not Supported
Mailing List Management
Supported
Reporting/Analytics
Supported
Spam Check
Not Supported
Template Management
Not Supported
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Integrations
RudderStack
Not Supported
Segment
Not Supported
Stackreaction
Not Supported
Stripe
Supported
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Integrations
RudderStack
Supported
Segment
Supported
Stackreaction
Supported
Stripe
Not Supported
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