RetentionLens

RetentionLens

Monrad Ruzt Technology
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About

RetentionLens helps subscription businesses recover involuntary churn — the revenue quietly lost to failed and declined payments. When a recurring charge fails, RetentionLens automatically works to win it back: smart payment retries timed for the best chance of success, automated dunning emails that prompt customers to update their card, and a clean hosted update flow that makes fixing a payment effortless. A recovery dashboard shows how much revenue you've saved, which charges are at risk, and where churn is leaking. It connects to your payment stack (Stripe), so setup takes minutes, not weeks. Most subscription cancellations aren't customers leaving on purpose — they're expired cards and soft declines — so recovering them is the fastest, cheapest way to grow net revenue. European-built and data-protection-oriented. Ideal for SaaS, subscription and membership businesses that want to plug revenue leaks without adding headcount.

About

Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Subscription and SaaS businesses, membership sites, and any company with recurring revenue that loses customers to failed or expired-card payments (involuntary churn). Especially valuable for founders and revenue/finance teams at small and mid-sized subscription businesses who want to recover lost revenue automatically and keep more of the customers they've already won.

Audience

Small to mid-sized SaaS businesses that want a behavior-based customer communications platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$59/month
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Monrad Ruzt Technology
Founded: 2025
Switzerland
ruzt.ai

Company Information

Userlist
Founded: 2017
United States
userlist.com

Alternatives

Butter

Butter

Butter Payments

Alternatives

BetterRetain AI

BetterRetain AI

BetterRetain

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Transactional Email Features

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

Integrations

RudderStack
Segment
Stackreaction
Stripe

Integrations

RudderStack
Segment
Stackreaction
Stripe
Claim RetentionLens and update features and information
Claim RetentionLens and update features and information
Claim Userlist and update features and information
Claim Userlist and update features and information