Reten vs. Upzelo Comparison


Reten RETEN	Upzelo	+	+
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About Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.	About Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.	Audience B2C, E-commerce, Retailers
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing ₹999/month ₹999 per month. Free Version Not Supported Free Trial Supported	Pricing $47 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information RETEN Founded: 2026 India reten.in	Company Information Upzelo Founded: 2021 United Kingdom upzelo.com/
Alternatives StampyWallet	Alternatives Churnfree
AWDA Awda	Churnkey
RevisitUs Autoeats Technology	Snipp
Yoybo	Umanest
Selouu Agência QUAZE Marketing Estratégico LTDA View All	CustomerGauge View All
Categories Customer Retention Supported	Categories Churn Prevention Supported Customer Engagement Supported Customer Loyalty Supported Customer Retention Supported Customer Satisfaction Supported Customer Success Supported Loyalty Management Supported NPS Supported
	Show More Features Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Not Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Customer Success Features Account Alerts Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Not Supported Revenue Management Supported Usage Tracking / Analytics Supported Win / Loss Analysis Supported
Integrations Shopify Supported Adobe Commerce Not Supported Axis LMS Not Supported Feefo Not Supported Gorgias Not Supported Intercom Not Supported Klaviyo Not Supported Magento Not Supported REVIEWS.io Not Supported Recharge Not Supported Slack Not Supported WhatsApp Supported WooCommerce Not Supported Zapier Not Supported Zendesk Not Supported dotdigital Engagement Cloud Not Supported Show More Integrations View All 2 Integrations	Integrations Shopify Supported Adobe Commerce Supported Axis LMS Supported Feefo Supported Gorgias Supported Intercom Supported Klaviyo Supported Magento Supported REVIEWS.io Supported Recharge Supported Slack Supported WhatsApp Not Supported WooCommerce Supported Zapier Supported Zendesk Supported dotdigital Engagement Cloud Supported Show More Integrations View All 15 Integrations
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