Reten

Reten

RETEN
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About

Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.

About

Touch Won is a customer loyalty rewards platform for local businesses. Each participating business chooses a unique coin code that customers use to find and join that business in the Touch Won app. Businesses can offer promotional credits and rewards linked to purchases, giving customers a reason to return. The vendor portal provides a customer list and date-range activity reports, while customers use the app to collect points and redeem store rewards on later visits. The service includes games, a weekly promotional calendar strategy, and a customer attraction video and guide to help businesses introduce the program. It is designed for local operators seeking a subscription-based way to engage repeat customers, manage a business-specific customer list, and encourage return visits. A monthly subscription includes a seven-day free trial, after which it costs $79 per month.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.

Audience

Local businesses such as cafes, restaurants and shops that want repeat customers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹999/month
₹999 per month.
Free Version Not Supported
Free Trial Supported

Pricing

$79/month
The subscription is $79 per month, with a seven-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RETEN
Founded: 2026
India
reten.in

Company Information

Touch Won
Founded: 2023
United States
touchwon.com

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Categories

Customer Retention Supported

Categories

Customer Loyalty Supported

Integrations

Shopify Supported
WhatsApp Supported

Integrations

Shopify Not Supported
WhatsApp Not Supported
Claim Reten and update features and information
Claim Reten and update features and information
Claim Touch Won and update features and information
Claim Touch Won and update features and information