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About

Combining powerful AI and the best methodology in the world in a super easy to use online software. Responsr contains readymade customer dialogs, reports and templates for your industry. Set up your profile and start saving customers right away! Responsr automatically sends out mini-surveys (2-3 questions) at a frequency that suits you and your customers. You get actionable feedback and can act if you need to through the services included. Responsr gives you a customer care system for the entire company and you can compare your results to the rest of your industry. An intelligent feedback system that previously only enterprise companies could afford ... until now. Get started right away with ready-made dialogues, reports and processes to use feedback as the driving force to get the best customer experience.

About

UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to collect customer feedback

Audience

Companies searching for an advanced Product Management platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€50/month
Pricing per app.
Each app tailors to a certain industry and includes integrations, customer journey based survey, AI tools and templates.
Free Version Not Supported
Free Trial Supported

Pricing

Subscription Model
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Responsr
Founded: 2021
Sweden
responsr.io/en/

Company Information

UserVoice
Founded: 2008
United States
www.uservoice.com

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Crowdsourcing Supported
Customer Feedback Supported
Customer Service Supported
Idea Management Supported
Product Management Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Integrations

Zapier Supported
Zendesk Supported
ActiveCampaign Not Supported
Axis LMS Supported
Constant Contact Lead Gen & CRM Not Supported
CorralData Not Supported
Fortnox Supported
Freshdesk Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Ikigai Not Supported
Jira Not Supported
Jira Work Management Not Supported
Microsoft Dynamics 365 Not Supported
Quickwork Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Shift Not Supported
Singer Not Supported
Sourcetable Not Supported
Stackreaction Not Supported

Integrations

Zapier Supported
Zendesk Supported
ActiveCampaign Supported
Axis LMS Not Supported
Constant Contact Lead Gen & CRM Supported
CorralData Supported
Fortnox Not Supported
Freshdesk Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Ikigai Supported
Jira Supported
Jira Work Management Supported
Microsoft Dynamics 365 Supported
Quickwork Supported
Salesforce Marketing Cloud Account Engagement Supported
Shift Supported
Singer Supported
Sourcetable Supported
Stackreaction Supported
Claim Responsr and update features and information
Claim Responsr and update features and information
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Claim UserVoice and update features and information