ResolverResolver Group
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Related Products
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About
Resolver Group works in close partnership with businesses and organizations from across a range of sectors. Our innovative and unique platforms lead to improved efficiency around complaint handling, whilst the analytics and insight we provide help to drive better business decisions. This benefits the business, their consumers and the entire market, leading to better outcomes for everyone. Our products are unique and have been developed to help consumers improve the way they raise issues, to help businesses to become better at retaining their customers, to help improve the government to better understand and deliver the right regulations and to help improve entire markets through detailed, aggregated reporting tools. Our unique, actionable insight benefits businesses in a number of ways, bringing genuine measurable improvements.
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About
Squelch is the customer experience optimization solution that instantly delivers the most relevant, context-rich intelligence to your agents when and where they need it most, enhancing the customer experience while maximizing your team's productivity. The Squelch platform connects to all the data agents need as-is to produce actionable insights. We surface the intel required to help managers monitor and improve agent performance and provide executives with a better understanding of how CX operations impact the bottom line. The Squelch solution is highly secure, low maintenance, and super easy to use. In addition, our low-friction install and out-of-the-box functionality deliver ROI within one day. The Squelch software connects with all the tools your support and success teams already use, supercharging your ability to help customers. Elevate your customer experience. Squelch empowers support and success teams to resolve complex issues.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
Companies requiring a customer satisfaction platform to optimize customer experience and team productivity
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10000.00/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationResolver Group
Founded: 2014
United Kingdom
www.resolvergroup.com
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Company InformationSquelch
Founded: 2015
United States
www.squelch.io
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
Box
Confluence
Google Drive
Jira
Microsoft 365
Microsoft Exchange
Salesforce
Slack
Zendesk
Zendesk Guide
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Integrations
Box
Confluence
Google Drive
Jira
Microsoft 365
Microsoft Exchange
Salesforce
Slack
Zendesk
Zendesk Guide
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