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About

Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.

About

The #1 Reputation Management Platform Built For Home Services. Easily connect with industry-leading field management software. Instantly manage customer service interactions from any device. Turn customer reviews into your competitive advantage. Our platform humanizes service interactions to help your business meet the modern home owner’s expectations for “personal service”, and, in turn, collect authentic customer reviews. Notifying homeowners about upcoming appointments, and providing personalized technician bios provides them with a sense of added comfort and security. Automatically requesting feedback from customers after appointments can significantly increase the chances they will leave you an online review. Helping your social media presence and lead generation. More leads amounts to more revenue. Consistent and genuine reviews help build your brand.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a powerful online reputation management platform

Audience

Home services businesses that need an effective reputation management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Reputation.com
Founded: 2006
United States
reputation.com

Company Information

pulseM
Founded: 2001
United States
pulsem.me/

Alternatives

Alternatives

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Apple Maps
CDK Global
ConnectWise PSA
Entrata
Facebook
FieldEdge
FieldOPS
FieldWorx
Glassdoor
Google Business Profile
HubSpot CRM
Mosaic by MethodWorx
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Service Fusion
Successware
Yardi Investment Suite
Zapier
athenaCommunicator

Integrations

Apple Maps
CDK Global
ConnectWise PSA
Entrata
Facebook
FieldEdge
FieldOPS
FieldWorx
Glassdoor
Google Business Profile
HubSpot CRM
Mosaic by MethodWorx
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Service Fusion
Successware
Yardi Investment Suite
Zapier
athenaCommunicator
Claim Reputation.com and update features and information
Claim Reputation.com and update features and information
Claim pulseM and update features and information
Claim pulseM and update features and information