+
+

Related Products

  • Birdeye
    5,194 Ratings
    Visit Website
  • UENI
    9,731 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • Odoo
    1,729 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Dialpad Support
    1,607 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Boostero
    64 Ratings
    Visit Website
  • Adobe Experience Manager
    1,901 Ratings
    Visit Website

About

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

About

Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For multi-location brands that need stronger visibility, better customer experience, and clearer action across every location in the era of AI discovery turning reputation into revenue.

Audience

Companies looking for a reputation and omnichannel customer care solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact Us
Contact us for more details.
Free Version Not Supported
Free Trial Not Supported

Pricing

Based on Location Count
For Businesses with a Single Location:
* We offer a comprehensive package at $208.95, covering essential services like Listings Management, Reputation Management, and Social Media.
* This ensures your single location makes a strong digital impression, right here in the heart of your community.

Scaling Up: 2-5 Locations:
* As you expand, our pricing scales efficiently. For businesses with 2-5 locations, the total package is $163.88.
* We understand the challenges of multi-location businesses, and our pricing reflects that.\

Growing Further: 6-10 Locations:
* For businesses with 6-10 locations, we offer a total package of $88.28.
* This pricing tier is designed to support your growth while maintaining a strong online presence.

Larger Enterprises: 11+ Locations:
* As your business grows even larger, our pricing continues to scale down, ensuring you get the best value for your investment.
* We offer cost-effective solutions for enterprises with up to 2000+ locations, with total package pricing ranging from $6.30 a location. Listings, Reputation, Social, Listening, Ads & Bookings

Individual Service Breakdown:
* Modular offering with individual pricing for each service (Listings, Local Pages, Listening Reputation, Social, Ads, Bookings, and MyHub)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It has an easy to use dashboard that displays all the relevant metrics and information for my online reputation. I can see my Reputation Score, which is a comprehensive measure of how my brand is perceived online, based on factors like review volume, ratings, sentiment, and visibility. I can also see how I stack up against my competitors and industry benchmarks, and get actionable recommendations to improve my score. It allows me to easily manage and respond to reviews from various sources, including Google, Facebook, Yelp, and industry-specific sites. I can use templates or customize my responses and track the status and impact of each response. I can also solicit feedback from my customers via email or text surveys, and use the results to improve my customer experience and loyalty. It has a social posting suite that allows me to create and schedule social media posts across multiple platforms including Facebook, Twitter, Instagram, and LinkedIn. I can also monitor and interact with comments and mentions, and use the social listening feature to discover relevant conversations and trends. Reputation provides analytics and reports that help me measure the performance and reach of my social media campaigns. The local SEO feature helps me optimize my business listings on Google My Business and other directories. I am able to update my information, photos and offers at all my locations in one place and ensure accuracy and consistency. Reputation also helps me rank higher in local search results by generating more reviews, improving my ratings, and increasing my visibility.

Cons

  • It is a bit expensive compared to other online reputation management software. Pricing depends on how many locations, features, and integrations I need, but can range from $99 to $499 per month per location. There is no free trial or free plan available, but there is a demo option that shows how the software works. Sometimes it has glitches and bugs that affect its functionality. For example, sometimes reviews don't load correctly, or notifications are delayed. Sometimes social media posts don't get published or the analytics are inaccurate. These issues are usually resolved quickly by the support team, but they can be frustrating and inconvenient. It doesn't have a mobile app that you can use on the go. There is a mobile-optimized website that I can access from my phone or tablet, but it doesn't have all the features and capabilities of the desktop version. A mobile app would be more convenient and efficient to manage my online reputation anytime anywhere.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Reputation.com
Founded: 2006
United States
reputation.com

Company Information

Social Places
Founded: 2015
South Africa
socialplaces.io

Alternatives

Alternatives

Categories

Categories

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Supported
Social Media Management Supported
Store Locator Supported
Website Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Not Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Supported
Influencer Tracking Not Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Local Marketing Features

Advertising Management Supported
CRM Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Supported
Social Media Management Supported
Store Locator Supported
Website Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Apple Maps Supported
Facebook Supported
Bing Maps Not Supported
Bing Places Supported
DealerVault Supported
Entrata Supported
Google Not Supported
Google Business Profile Supported
HERE Not Supported
HubSpot CRM Supported
Instagram Not Supported
Microsoft 365 Supported
Mosaic by MethodWorx Supported
Salesforce Supported
Tripadvisor Not Supported
Trustist Not Supported
Trustpilot Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
Yardi Investment Suite Supported

Integrations

Apple Maps Supported
Facebook Supported
Bing Maps Supported
Bing Places Not Supported
DealerVault Not Supported
Entrata Not Supported
Google Supported
Google Business Profile Not Supported
HERE Supported
HubSpot CRM Not Supported
Instagram Supported
Microsoft 365 Not Supported
Mosaic by MethodWorx Not Supported
Salesforce Not Supported
Tripadvisor Supported
Trustist Supported
Trustpilot Supported
WhatsApp Supported
X (Twitter) Supported
Yardi Investment Suite Not Supported
Claim Reputation.com and update features and information
Claim Reputation.com and update features and information
Claim Social Places and update features and information
Claim Social Places and update features and information