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About

Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction.

About

Get found by customers in the moments that matter. Acquire new customers by providing a seamless shopping experience wherever they prefer to shop, online or in-store. Digital is the new frontier of customer interaction. Brands need to stay up-to-date on potential customers' intent signals so that they can respond with relevant experiences and delight customers in the moments that matter. With individual pages tailored to each of your locations, potential customers will be able to find the perfect store or dealership that caters best to their needs. We believe every physical location is unique and shall be treated as a separate entity. As such, Your brand may have a national presence, but your business locations compete with local businesses for local customers. Competition, demographics, preferences, weather conditions, festivals, offers. Strengthen your brand’s online presence and local search rankings by using a single platform to automatically maintain all of the location data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses in need of a tool to understand how their customers use their products, their health, and their likelihood to renew

Audience

Brands in need of a solution to acquire new customers by providing a seamless shopping experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Reptrics
United States
www.reptrics.com

Company Information

SingleInterface
Founded: 2014
India
www.singleinterface.com

Alternatives

Alternatives

Surveyed

Surveyed

Spicyfy Ventures
SurveyOL

SurveyOL

SurveyOL.com

Categories

Customer Success Supported
NPS Supported
Review Management Supported

Categories

Review Management Features

Campaign Management Not Supported
Dashboard Not Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Google Supported
Asana Supported
AskNicely Supported
Chargebee Supported
Copper Supported
Foursquare Not Supported
Freshsales Supported
Help Scout Supported
HubSpot Customer Platform Supported
Jira Supported
Jira Service Management Supported
Microsoft Outlook Supported
Pendo Supported
Recurly Supported
Salesforce Supported
Slack Supported
Waze Not Supported
Wrike Supported
Yandex Not Supported

Integrations

Google Supported
Asana Not Supported
AskNicely Not Supported
Chargebee Not Supported
Copper Not Supported
Foursquare Supported
Freshsales Not Supported
Help Scout Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
Jira Service Management Not Supported
Microsoft Outlook Not Supported
Pendo Not Supported
Recurly Not Supported
Salesforce Not Supported
Slack Not Supported
Waze Supported
Wrike Not Supported
Yandex Supported
Claim Reptrics and update features and information
Claim Reptrics and update features and information
Claim SingleInterface and update features and information
Claim SingleInterface and update features and information