eStar eCommerceeStar
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Related Products
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About
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
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About
Focus on client success. eStar works directly with some of Australasia’s best retailers to consistently drive better than market growth. Our mission is to build and deliver the world's best commerce solutions powering client success. Brand experience delivered together. Previous Solutions. The digital store can influence more than half of in-store sales. Retailers require a compelling omnichannel experience backed by an eCommerce platform that complements and enables the physical store network. Services. eStar has an excellent track record of very successful implementations. Our people, approach and services make this possible and are a key reason why clients stay with eStar. Why eStar eStar is recognised as a proven enterprise level eCommerce platform with clients like David Jones, Country Road Group, Briscoe Group, Air New Zealand, Bed Bath & Beyond, Stirling Sports and many more. Platform eStar delivers and develops a feature-rich, enterprise class eCommerce platform
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces
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Audience
Online merchandisers interested in an enterprise class eCommerce platform that is proven, reliable, scalable and secure
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$33 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationReplyco
Founded: 2019
United Kingdom
replyco.com
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Company InformationeStar
Australia
www.estaronline.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management Features
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Shopify
Starshipit
WooCommerce
eBay
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Integrations
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Shopify
Starshipit
WooCommerce
eBay
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