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About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

About

Focus on client success. eStar works directly with some of Australasia’s best retailers to consistently drive better than market growth. Our mission is to build and deliver the world's best commerce solutions powering client success. Brand experience delivered together. Previous Solutions. The digital store can influence more than half of in-store sales. Retailers require a compelling omnichannel experience backed by an eCommerce platform that complements and enables the physical store network. Services. eStar has an excellent track record of very successful implementations. Our people, approach and services make this possible and are a key reason why clients stay with eStar. Why eStar eStar is recognised as a proven enterprise level eCommerce platform with clients like David Jones, Country Road Group, Briscoe Group, Air New Zealand, Bed Bath & Beyond, Stirling Sports and many more. Platform eStar delivers and develops a feature-rich, enterprise class eCommerce platform

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Audience

Online merchandisers interested in an enterprise class eCommerce platform that is proven, reliable, scalable and secure

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$33 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Company Information

eStar
Australia
www.estaronline.com

Alternatives

Alternatives

Retail STAR

Retail STAR

CAM Commerce Solutions
NorthStar 3.0 System

NorthStar 3.0 System

NorthStar Solutions
PayTraQer

PayTraQer

SaasAnt Inc
Sparrow

Sparrow

Sparrow.io

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Shopify
Starshipit
WooCommerce
eBay

Integrations

Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Shopify
Starshipit
WooCommerce
eBay
Claim Replyco and update features and information
Claim Replyco and update features and information
Claim eStar eCommerce and update features and information
Claim eStar eCommerce and update features and information