Smartarget

Smartarget

TopSoft UG
Replyco Smartarget

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Replyco:

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
Smartarget:

About

Improve User Engagement Without Coding Add different apps to your website and make your user more engaged and increase sales without any need in coding. Works with all eCommerce platforms: Shopify, BigCommerce, WooCommerce, Ecwid, EasyStore, Jumpseller and more. * Communication - Use our communication feeatures and allow your users to contact you easily by Whatsapp, Email, Phone and more. * Special Offers - Smartarget has different apps which allow you to communicate special deals and offers to users. * Easy To Use - Simple integration and no-coding to make your business better
Replyco:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Smartarget:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Replyco:

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces
Smartarget:

Audience

Websites that want to engage users better
Replyco:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Smartarget:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Replyco:

API

Offers API Supported
Smartarget:

API

Offers API Not Supported
Replyco:

Screenshots and Videos

Smartarget:

Screenshots and Videos

Replyco:

Pricing

$33 per month
Free Version Not Supported
Free Trial Supported
Smartarget:

Pricing

$0 / Month
Use Smartarget for free for the first 100 clicks (user interactions) on your apps. Afterwards the apps will be visible on the homepage only. If you want unlimited clicks it costs $5 per month only. Unlimited traffic!
Free Version Supported
Free Trial Not Supported
Replyco:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Smartarget:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Replyco:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Smartarget:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Replyco:

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com
Smartarget:

Company Information

TopSoft UG
Founded: 2015
Germany
smartarget.online
Replyco:

Alternatives

eDesk

eDesk

4.9 out of 5 stars
Smartarget:

Alternatives

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Codisto

5.0 out of 5 stars
Replyco:
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3Dsellers

5.0 out of 5 stars
Smartarget:
Foldsquare

Foldsquare

Now In Store
Replyco:
Codisto

Codisto

5.0 out of 5 stars
Smartarget:
PayTraQer

PayTraQer

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4.1 out of 5 stars
Replyco:
Smartarget:
Replyco:
PayTraQer

PayTraQer

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Mowico

Mowico

5.0 out of 5 stars
Replyco:

Categories

Customer Service Supported
Email Management Supported
Help Desk Supported
Smartarget:

Categories

Replyco:

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Replyco:

Integrations

BigCommerce Supported
Shopify Supported
WooCommerce Supported
AbanteCart Not Supported
Amazon Supported
Bitrix24 Not Supported
Carrd Not Supported
Cloudflare Not Supported
Duda Not Supported
Ecwid Not Supported
IONOS Not Supported
Joomla! Not Supported
Linnworks Supported
MODX Not Supported
Magento Not Supported
OpenCart Not Supported
PrestaShop Not Supported
Shopwave Not Supported
SuiteMaster Not Supported
Smartarget:

Integrations

BigCommerce Supported
Shopify Supported
WooCommerce Supported
AbanteCart Supported
Amazon Not Supported
Bitrix24 Supported
Carrd Supported
Cloudflare Supported
Duda Supported
Ecwid Supported
IONOS Supported
Joomla! Supported
Linnworks Not Supported
MODX Supported
Magento Supported
OpenCart Supported
PrestaShop Supported
Shopwave Supported
SuiteMaster Supported
Replyco:
Claim Replyco and update features and information
Claim Replyco and update features and information
Smartarget:
Claim Smartarget and update features and information
Claim Smartarget and update features and information