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About

ReplyTop is an AI-powered review management platform. It automates review responses for Google and Trustpilot, allowing you to grow your online reputation without spending hours on it. ReplyTop connects to your Google profiles and integrates with Trustpilot via a powerful Chrome extension. When a review comes in, the AI generates a personalized, context-aware response based on the exact text left by the customer. No templates. Every reply is unique, natural, and highly relevant. You can set up auto-post rules based on star ratings (for example, automatically replying only to reviews over 3 stars) or get notified to review and edit them manually before posting. You stay in full control. Customization, Security & Collaboration: The tool adapts to your brand. You can customize the AI's behavior and tone, while strict built-in security filters ensure responses are always appropriate and safe. From your dashboard, you can analyze your review performance and track customer satisfaction

About

Sync Reviews is a complete reputation and review management software built for field-service businesses such as plumbing, HVAC, roofing, painting, landscaping, and cleaning companies. Instead of relying on low-response SMS or email review links, each crew member gets a personal QR code that customers scan to record a 30-second video review and before/after photos directly on-site, no app or account needed. These are automatically showcased through a live reviews widget, AI-generated social posts, and a public business profile, while an AI chatbot captures leads around the clock. A built-in Reputation Guard disputes unfair reviews and tracks competitor ratings, helping businesses maintain their reputation. Plans start at $99/month, and the platform currently holds a 4.9-star rating from 182 reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Any business with a Google Business Profile or Trustpilot account, including local businesses, restaurants, hotels, retail stores, e-commerce brands, and marketing agencies.

Audience

Home service contractors

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$15/month
Free Version Supported
Free Trial Not Supported

Pricing

$99/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Sync Reviews has made it much easier to collect customer reviews while the job is still fresh in the customer's mind. I also like that it brings together video testimonials, before and after photos, review management, and AI tools in one place instead of juggling multiple apps. The automated social content and reputation monitoring save time, and the dashboard gives a clear view of what the team is doing and how the business is performing online.

Cons

  • The platform offers a lot of features, so it takes a little time to explore everything and build the best workflow for your business. I'd also like to see even more third party integrations as the platform continues to grow.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ReplyTop
Founded: 2026
France
replytop.com

Company Information

Sync Reviews
Founded: 2026
United States
syncreviews.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

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Wooflo Pro

Wooflo
REPLYfairy

REPLYfairy

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Categories

Categories

Integrations

Google Business Profile Supported
Trustpilot Supported

Integrations

Google Business Profile Not Supported
Trustpilot Not Supported
Claim ReplyTop and update features and information
Claim ReplyTop and update features and information
Claim Sync Reviews and update features and information
Claim Sync Reviews and update features and information