Reply ProBasedin
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Related Products
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About
Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.
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About
See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies looking for an end-to-end customer experience platform
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Audience
Companies searching for a solution to dramatically improve their guest engagement
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$79.00/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBasedin
Founded: 2013
United States
replypro.io
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Company InformationVenueLytics
Founded: 2015
United States
www.venuelytics.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Venue Management Features
Attendee Management
Supported
Billing & Invoicing
Not Supported
Contract Management
Not Supported
Customer Management
Supported
Event Management
Supported
Food & Beverage Management
Supported
Multi-Facility
Not Supported
Reservations Management
Supported
Resource Booking
Not Supported
Sales Management
Not Supported
Staff Management
Not Supported
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Integrations
ASI PMS
Not Supported
Junos Traffic Vision
Not Supported
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