Xtime

Xtime

Cox Automotive
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About

When your employees spend less time trying to find tickets and calling customer they have more time to do the actual work. That increases your workflow and the number of lawnmowers or screens you can repair. Imagine being able to do more repairs with less employees! Services & parts for your store are laid like a modern point of sale system. Service techs just tap (or click) on the services & parts to add them to the order. Pre-configured out of the box! You will not have to enter in make and models. We have all that work done for you. Automated emails mean fewer phone calls and faster communication! When the order is complete the customer is notified automatically by email. One of our customers called and said that they just lost their best tech. The tech moved to the automotive industry where they pay based on performance so he could earn more money. STIHL advocates tracking technician efficiency and compensating them based on how well they are performing.

About

Elevate profits with the only end-to-end service experience solution. Ready to maximize your dealership’s fixed ops revenue? Drive owner loyalty through one service experience platform. Xtime increases customer retention by transforming the ownership experience for automotive manufacturers and dealership service departments, thus increasing customer satisfaction while boosting dealer revenue and profitability. Xtime is a software solution that works by delivering the experience consumers demand, one that emphasizes value, convenience and trust. Xtime developed Spectrum, the industry’s first fully integrated, cloud-based auto repair shop management software that helps dealerships create an outstanding automotive ownership experience and turn one-time customers into repeat buyers. From the first touchpoint to checkout and beyond, Spectrum creates the high-quality automotive service experience customers expect, and drives the growth automotive parts and service operations need.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Auto Repair solution for businesses

Audience

Enterprises looking for a service experience platform to maximize their dealership’s fixed ops revenue

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49.88 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing. There is nothing good about this program. It doesn't seem to be very well thought out and has a wonky design.
  • Nothing, from the attitudes of upper management, to all the down time. There is nothing good to say. Well one thing.... their sales people know how to sell a product. It may include lies, half truths and unkept promises but they hook you.

Cons

  • Horrible CRM function. Very difficult to learn to use effectively. Crashed a lot. High cost to customize.
  • Always down, bait and switch on pricing, owner will insult you to your face when you ask about price more then doubling. You are denied any access to even add a period to a template PDF then get charged A LOT as they say "it takes hours to make a change to a PDF template and by the way here is your 3 hour bill at over $100 an hour to add that period" They always blame other companies when the SW is not working EX its the mail client we use they did an update or did you CTRL-F.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RepairStorm
Founded: 2008
United States
www.repairstorm.com

Company Information

Cox Automotive
Founded: 2014
United States
xtime.com

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Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Integrations

ADAM DMS
ActivEngage
Autosoft
Braintree
Brooke.ai
CDK Global
Dealer.com
DealerBuilt
Dealertrack DMS
Flai
Gubagoo
Mia
Numa
Pam
Spyne
Vida
VinSolutions Connect CRM
Volie
vAuto

Integrations

ADAM DMS
ActivEngage
Autosoft
Braintree
Brooke.ai
CDK Global
Dealer.com
DealerBuilt
Dealertrack DMS
Flai
Gubagoo
Mia
Numa
Pam
Spyne
Vida
VinSolutions Connect CRM
Volie
vAuto
Claim RepairStorm and update features and information
Claim RepairStorm and update features and information
Claim Xtime and update features and information
Claim Xtime and update features and information