Spyne

Elevate profits with the only end-to-end service experience solution. Ready to maximize your dealership’s fixed ops revenue? Drive owner loyalty through one service experience platform. Xtime increases customer retention by transforming the ownership experience for automotive manufacturers and dealership service departments, thus increasing customer satisfaction while boosting dealer revenue and profitability. Xtime is a software solution that works by delivering the experience consumers demand, one that emphasizes value, convenience and trust. Xtime developed Spectrum, the industry’s first fully integrated, cloud-based auto repair shop management software that helps dealerships create an outstanding automotive ownership experience and turn one-time customers into repeat buyers. From the first touchpoint to checkout and beyond, Spectrum creates the high-quality automotive service experience customers expect, and drives the growth automotive parts and service operations need.

Vini is Spyne’s conversational AI agent for car dealerships, built to help dealers capture every lead, respond in real time, and convert more sales and service opportunities without adding manual workload. Trained especially for automotive businesses, Vini manages leads, schedules appointments, handles regular follow-ups, sends reminders, and keeps customer conversations moving even after hours. The AI voice agent is designed to handle inbound calls, overflow, after-hours calls, and outbound follow-up campaigns so dealership teams can focus on closing. Instead of letting voicemail overflow or manual follow-ups slow things down, Vini instantly responds to every call, captures leads before they go cold, and delivers quick, relevant, human-like responses. Spyne’s conversational AI works across sales and service channels, using dealership context to reach the right people, for the right reason, at the right moment.