Related Products
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About
RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.
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About
SpudgerHQ is cloud-based management software for independent phone repair shops. It combines customer and device records, repair intake and tracking, point-of-sale checkout, inventory, purchasing, customer orders, and reporting.
Staff can record IMEI or serial numbers, document device condition and reported issues, add parts or services, assign technicians, and track jobs through repair, quality checks, payment, and pickup. Digital repair agreements support customer review and signatures, with notes and status kept with each job.
Store tools include inventory receiving, stocktakes, reserved stock for customer orders, receipts, sales reports, and end-of-day closeout. Solo and Team plans serve owner-operated shops and repair teams; Team includes staff accounts, roles, and technician assignment. The browser-based service is designed for desktop, tablet, and phone workflows, and offers a 14-day free trial.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Repair Shops
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Audience
Independent phone repair shops, mobile device repair businesses, electronics repair stores, repair shop owners, technicians, front-counter staff, and small repair teams.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99.00/month/user
Lite +
1 User Account 75 tickets & invoices per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$15/month
Solo is $15/month for one operator or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRepairDesk
Founded: 2014
United States
www.repairdesk.co
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Company InformationSpudgerHQ
Founded: 2026
Vietnam
spudgerhq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Repair Shop Features
Barcode Support
Supported
Billing & Invoicing
Supported
CRM
Supported
Intake Forms
Supported
Inventory Management
Supported
Parts Inventory Management
Supported
Point of Sale (POS)
Supported
Repair Tracking
Supported
Work Order Management
Supported
Appointment Reminder Features
Appointment Scheduling
Supported
Calendar Management
Supported
Call Reminders
Not Supported
Email Reminders
Supported
Online Booking
Supported
Payment Reminders
Supported
Recurring Appointments
Supported
Rescheduling
Supported
SMS Messaging
Supported
Two-Way Messaging
Supported
CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Not Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Not Supported
Work Order Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Not Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Jewelry Store Management Features
Appraisal Management
Not Supported
Commission Management
Supported
Consignments
Not Supported
Customer Purchase History
Not Supported
Jewelry Design
Not Supported
Marketing Management
Supported
Multi-Store Management
Supported
Pricing Management
Supported
Repair Tracking
Supported
Supplier Management
Supported
Wholesaler Management
Supported
Point of Sale Features
Barcode Scanning
Supported
Commission Management
Supported
Cryptocurrency Support
Not Supported
Customer Account Profiles
Supported
Discount Management
Supported
eCommerce Integration
Supported
Electronic Signature
Supported
Gift Card Management
Supported
Loyalty Program
Supported
Multi-Location
Supported
Restaurant POS
Supported
Retail POS
Supported
Returns Management
Supported
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Repair Shop Features
Barcode Support
Supported
Billing & Invoicing
Supported
CRM
Not Supported
Intake Forms
Supported
Inventory Management
Supported
Parts Inventory Management
Supported
Point of Sale (POS)
Supported
Repair Tracking
Supported
Work Order Management
Supported
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Integrations
Mailchimp
Supported
PayPal
Supported
QuickBooks Online
Supported
QuickBooks Online Advanced
Supported
Square Appointments
Supported
Square POS
Supported
Square Payments
Supported
Square for Retail
Supported
Stripe
Supported
Tyro EFTPOS
Supported
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Integrations
Mailchimp
Not Supported
PayPal
Not Supported
QuickBooks Online
Not Supported
QuickBooks Online Advanced
Not Supported
Square Appointments
Not Supported
Square POS
Not Supported
Square Payments
Not Supported
Square for Retail
Not Supported
Stripe
Not Supported
Tyro EFTPOS
Not Supported
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