Repair-CRM

Repair-CRM

E-Software
ViewWork

ViewWork

CollectiveView
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About

Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank.

About

Collect service requests, track approvals, manage vendors, dispatch data, and capture performance. Increase uptime and decrease costs associated with equipment and personnel downtime. Regain lost time with a flexible interface and single dashboard for all work order information. Customization is included in your viewWORK subscription - allowing complete customization to suit your exact move requirements, workflow, and business process. We’ll help receive and fulfill incoming requests via company intranet, external websites, email or 24/7 toll-free calls as a part of the viewWORK Operations Resource Center.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small repair shops—HVAC, plumbing, doors, CCTV—supercharging QuickBooks Online on-site for their Techs

Audience

Businesses looking for a facility maintenance solution to gain control of daily operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per user per month
$19 per month, for 1 user
$89 per month, for up to 5 users
$119 per month, for up to 10 users
$179 per month, for up to 20 users
$299 per month, for up to 50 users
No annual contract needed!
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • The software is simple and could be used very quickly. The introductory effort was minimal. The technicians were able to use the software very quickly and it helped them to plan the orders.
  • So many features for a service program. We can track exactly how much a job cost compared to revenue. The dispatching functionality is great, it's easy to see where your technicians are at any given time and schedule service calls. Customer support has been outstanding. I have had every question answered promptly and customizations made where we needed them.
  • The communication with the team was smooth and delivered our customization needs rapidly. Our overall efficiency grew with 25% overall, thanks to the digital work orders.
  • At my previous job I had to manually hand write the work orders for my technicians. Here, this is a huge advantage for us to do everything quicker and more easily. Also my techs can read my notes now
  • Great for scheduling bike-repairs daily. The booking portal helps us automate most of the scheduling.
  • Cool app for quick work orders, great for keeping track of customers and client history in the CRM. Good online booking Maps view, and clean calendar!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

E-Software
Founded: 2018
United States
repaircrm.app/trials/workorders4

Company Information

CollectiveView
Founded: 2000
United States
www.collectiveview.com

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2GO Mobile

2GO Mobile

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TME CMMS

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Mass Group

Categories

Categories

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Landscape Management Features

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Payroll Management
Plant Database
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

Google Calendar
QuickBooks Online
QuickBooks Online Advanced
Zapier

Integrations

Google Calendar
QuickBooks Online
QuickBooks Online Advanced
Zapier
Claim ViewWork and update features and information
Claim ViewWork and update features and information