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About

Add unlimited users, organize them into groups and provide remote deployment, access controls, and more via the web console. Allow deployment for users and grant them permission to install RemotePC on other computers and access them remotely. Add computers, organize them into groups, and view the most recently accessed computers. Create new user accounts, organize them into groups, provide access permissions and more. Secure and instant access to any computer by entering a shared session code. Users can remotely access the computers assigned to them from anywhere, anytime. Reboot the remote computer in normal mode or safe mode (for Windows) from your RemotePC desktop application or web dashboard. Remote access is secure with TLSv 1.2/AES 256 encryption. Option to set unique Personal Key for computers, acts as a secondary password. Enable or disable permission for your users to transfer files between computers.

About

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A simple and secure remote access solution for enterprises

Audience

Outsourced information technology support, managed service provider support, and customer help desks.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$69.50 per year
Free Version
Free Trial

Pricing

$10.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.6 / 5
ease 4.9 / 5
features 4.4 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RemotePC
United States
www.remotepc.com

Company Information

Zoho
Founded: 1996
India
www.zoho.com/assist/

Alternatives

Alternatives

Freshdesk

Freshdesk

Freshworks
TSplus Remote Access

TSplus Remote Access

TSplus Group

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Integrations

Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
SupportYourApp
Truto
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho Desk
Zoho Directory
Zoho SalesIQ

Integrations

Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
SupportYourApp
Truto
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho Desk
Zoho Directory
Zoho SalesIQ
Claim RemotePC and update features and information
Claim RemotePC and update features and information