Wingman

Wingman

Emergent
+
+

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About

Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.

About

Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online retail teams needing a tool to deliver expert-level shopping guidance, automate real-time personalization, and drive higher conversions with fewer returns

Audience

Business owners, founders, and professionals wanting an AI assistant to handle routine tasks, follow-ups, inboxes, and workflows across their tools

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2,700 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$1 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Remark
United States
www.withremark.com

Company Information

Emergent
Founded: 2024
United States
getwingman.com

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

Solid

Solid

Codapt lnc

Categories

Categories

AI Agents Supported
AI Assistants Supported

Integrations

Stripe Supported
Facebook Not Supported
GitHub Not Supported
Gmail Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
Instagram Ads Not Supported
Loop Returns Supported
Magento Supported
Meta Ads Not Supported
Microsoft Outlook Not Supported
NetSuite Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Supported
Segment Supported
Semrush Not Supported
Shopify Supported
WhatsApp Not Supported
Zapier Supported
Zendesk Supported

Integrations

Stripe Supported
Facebook Supported
GitHub Supported
Gmail Supported
HubSpot CRM Supported
Instagram Supported
Instagram Ads Supported
Loop Returns Not Supported
Magento Not Supported
Meta Ads Supported
Microsoft Outlook Supported
NetSuite Not Supported
Salesforce Supported
Salesforce Agentforce Commerce Not Supported
Segment Not Supported
Semrush Supported
Shopify Not Supported
WhatsApp Supported
Zapier Not Supported
Zendesk Not Supported
Claim Remark and update features and information
Claim Remark and update features and information
Claim Wingman and update features and information
Claim Wingman and update features and information