WingmanEmergent
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Related Products
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About
Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.
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About
Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Online retail teams needing a tool to deliver expert-level shopping guidance, automate real-time personalization, and drive higher conversions with fewer returns
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Audience
Business owners, founders, and professionals wanting an AI assistant to handle routine tasks, follow-ups, inboxes, and workflows across their tools
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$2,700 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$1 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRemark
United States
www.withremark.com
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Company InformationEmergent
Founded: 2024
United States
getwingman.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Stripe
Supported
Facebook
Not Supported
GitHub
Not Supported
Gmail
Not Supported
HubSpot CRM
Not Supported
Instagram
Not Supported
Instagram Ads
Not Supported
Loop Returns
Supported
Magento
Supported
Meta Ads
Not Supported
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Integrations
Stripe
Supported
Facebook
Supported
GitHub
Supported
Gmail
Supported
HubSpot CRM
Supported
Instagram
Supported
Instagram Ads
Supported
Loop Returns
Not Supported
Magento
Not Supported
Meta Ads
Supported
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