WingmanEmergent
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Related Products
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About
Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.
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About
Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Online retail teams needing a tool to deliver expert-level shopping guidance, automate real-time personalization, and drive higher conversions with fewer returns
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Audience
Specialty ecommerce retailers that need live expert guidance to help shoppers choose complex or high-consideration products
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$2,700 per month
Free Version
Free Trial
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Pricing
$1 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRemark
United States
www.withremark.com
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Company InformationEmergent
Founded: 2024
United States
getwingman.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Stripe
Facebook Ads
GitHub
Google Calendar
Google Sheets
Google Slides
Instagram Ads
Intercom
LinkedIn
Magento
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Integrations
Stripe
Facebook Ads
GitHub
Google Calendar
Google Sheets
Google Slides
Instagram Ads
Intercom
LinkedIn
Magento
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