Tech-Support ProKeplaCloud
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Related Products
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About
RemAI One is a cloud CRM and business management platform built for repair shops and service centers. It keeps repair orders, customers, devices, technicians and workflows in one system. Teams can manage inventory and spare parts, estimates and customer approvals, payments, receipts, warranties, documents, customer communications, notifications, analytics and multiple locations. Repair history and device records remain connected to each customer, while dashboards help owners monitor deadlines, workload and operational issues. RemAI One runs in a web browser, supports English, Ukrainian and Russian, and offers a 14-day free trial without a credit card.
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About
Tech-Support Pro is support case and service-history software for OEM equipment manufacturers. Support teams can search equipment records by serial number, review specifications and warranty dates, and see prior calls. Staff can record each support interaction with notes, status, warranty information and reason, while maintaining a separate technical service log for physical work such as repairs, parts replacements and firmware updates. A knowledge base links reported problems and resolution steps to applicable machine models. The product also supports escalation tracking with due dates, follow-up lists and warranty-cost analysis by model. Its Android app includes live phone-camera sharing for remote assistance, and single sign-on is supported. Plans are billed monthly according to the number of support agents, with Enterprise plans available for larger teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Repair shops, electronics service centers, phone and computer repair businesses, and multi-location service networks
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Audience
OEM equipment manufacturers and their technical support teams
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
€19/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$99/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRemAI One
Founded: 2026
Ukraine
remaione.com/en/
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Company InformationKeplaCloud
Founded: 2026
United States
keplacloud.com/tech-support-pro
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Integrations
No info available.
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Integrations
No info available.
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